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Friday, February 29, 2008



Generating Leads via Paid Search: Sometimes It Just Ain't Easy

We have been involved in a project that is very different from the way we typically work with our clients. Rather than funding their own paid search accounts and then paying us a management fee (generally figured as a percentage of the ad spend), our client arranged for a special affiliate program that pays us a certain amount for each lead. We normally don't agree to such arrangements, but we have done enough work for this client in the past with good results that we thought we already had a good feel for what to do. We expected to make more money this way.

You just don't know how something is going to work out until you try it. Even though the site and service we are promoting is very similar to what we have done in the past for this client...something is different. We are driving traffic, but that traffic is not converting into leads. No one is filling out our client's form. We are on our third different landing page design, and still no luck. People just don't seem to trust our client.

If you are in this situation (spending money to drive traffic to your site that is not converting), you need to take a hard look at your situation. Do people trust you based on your web site? It may be helpful to get one of those Better Business Bureau logos for your site. Are there certifications in your industry (and corresponding logos) you can get that can prove your level of expertise? Do you have a phone number placed prominently on your landing pages?

Speaking of phone numbers, it is also useful for you to get a separate number specifically associated with the paid search campaign. This way you will know exactly what calls resulted from your paid search ads.

All you can do is test, test, test. It is impossible to predict what will work, and every situation is different. Based on our experience with a similar campaign, we thought we had a good idea of what would work for this particular client. But we were wrong. The lesson? You can never stop testing. Never.

The negative aspect of this is that it will likely cost you some money to do adequate testing before you start making any money. But paid search is much more cost effective than any other type of marketing, and it gives immediate feedback. It can provide you with critical data that can be carried over to other forms of marketing.

So...generating leads via paid search ain't easy, even for experienced Internet marketers like us. But if you are patient, systematic, and willing to absorb some losses in the short-term, you can make it work.

If you could use some help with your pay per click management, contact Work Media at 888-299-4837 or email Info@WorkMedia.net.

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