The Work Media Internet Marketing Blog

The Latest Things You Should Know About Google

Here are a couple of items of news from the Google camp that we thought were interesting, and that you should know about.

First off, Google now takes the loading time of your landing pages into consideration when determining relevance for AdWords ads. Google requires advertisers to pay more for clicks if it determines that there is low relevancy between the keywords, ads, and landing pages. It wants to make sure that there is a strong sense of congruency - that everything relates and is relevant. But now they have gone a step further and are measuring the loading speed of your landing pages. Advertisers who have pages that load too slowly will be punished by being forced to pay more for clicks.

We don't agree with this move by Google. Economics takes care of this kind of problem. If an advertiser's keywords are not appropriate, or if its ads are not effective, or if its landing pages take too long to load, the economics of the situation will drive the advertiser away. The business will lose too much money to keep doing it. Google's micromanagement continues.

The other Google news item is that an ad purchasing system similar to what Google offers for newspaper and radio is now in beta testing for TV. The new platform lets advertisers purchase TV ad time on the Echostar satellite system. It is currently being tested by a few select advertisers, but early feedback seems to be very positive. The day is fast approaching when Google's advertising platform can be used to manage a completely integrated marketing campaign incorporating search, online content, print, radio, and TV.

Speaking of Google, we are still finishing up the first iteration of our AdWords management tool. We've been fixing bugs for weeks, but hopefully it will be ready to try out next month.

If you could use some help with Google pay per click management or any other online marketing activity, contact Work Media at 888-299-4837 of Info@WorkMedia.net.

Labels: google, Google Adwords, internet marketing, paid search, pay per click, pay per click management, ppc, sponsored search, TV advertising

Monday, February 11, 2008

Chronicling the Development of a Google AdWords Management Application - Trying to Finish

Yes, after all these months, we are still trying to finish the Google AdWords management application. Some time in late November, I decided that it was just going to take me too long to finish and stabilize the program myself. So I decided it was time to seek some help. The vehicle for finding that help is http://elance.com.

Elance.com, if you don't know, is an online resource for finding developers, writers, and other skilled individuals for hire on a project-by-project basis. We don't really need a full-time programmer right now, and don't want to deal with an I.T. staffing firm, so finding an off-site resource on our own is the best option.

Using elance, is pretty easy. You just create an account and then describe what you are looking for. You can also upload documents for prospects to get more detail about the project. I think that's a critical part of the process - making sure you have created documentation that thoroughly details what you are trying to accomplish. I spent a few weeks working on a Word document that contained specs for the project. My specs are probably not up to par with what a real developer expects, so I also created a static HTML mockup of the site. This allows potential hires to get a better idea of how the application should work, beyond trying to interpret my specs.

We have been contacted by a number of developers since posting on elance. Bids are all over the place. One of the bids is so low that we don't believe the bidder understands what we are doing. But there are a couple of bids that are very much in the ballpark of what we were looking to spend, and those developer seem to have a good understanding of what we need. So we are very confident that we will be able to hire a quality developer within our budget (which ain't much).

We also posted on http://craigslist.com, but did not receive much of a response to that. We did get contacted by one local developer who was between gigs. That would have been perfect, but he really didn't have the skillset we needed.

If this project goes well, I have a feeling we will be using elance for more projects in the near future, to get things done quicker and free us from having to do them ourselves.

If you need help with your search engine optimization or pay per click management, contact Work Media at 888-299-4837 or email Info@WorkMedia.net.

Labels: application development, elance, google, Google Adwords, internet marketing, pay per click, search engine marketing, web site marketing

Monday, February 04, 2008

Microsoft Buying Yahoo! Would Be Wonderful for Advertisers

I read over the weekend that Microsoft is trying to buy Yahoo!. They are willing to pay a nice premium over where the stock is at right now (having been beaten down by disappointing earnings), so it would represent a nice profit for Yahoo! stockholders. Will the deal go through? Who knows.

As search marketers, we would like to see the deal go through. We have tried to use Microsoft's search network and marketing platform (and continue to try) but Microsoft just doesn't have enough traffic yet, and its ad serving platform sometimes just doesn't seem to work very well. There are some features of Microsoft's ad center control panel that we really like, and some that we don't like.

The same with Yahoo! There are some features of its control panel we like, and some we don't. If the merger does happen, we would hope Microsoft would combine the best features of the two platforms into something really useful. The keyword inventory of the combined companies would also come closer to rivaling Google, and would exceed Google worldwide.

Frankly, we would just rather have to only deal with two major search marketing platforms than three. We like a lot of the things Microsoft has tried to do. Combining Microsoft's technology with Yahoo!'s Web positioning would create something new that could really be a boon to search engine advertisers. It would also set up an even more competitive situation between Google and the combined company, which should result in an increased pace in innovation and a better situation for advertisers. It seems counter-intuitive to think that a decrease in competitors from three to two would result in more competition, but it would. Microsoft just does not have the search engine traffic to be a real threat to Google or Yahoo!. But the new merged Microsoft/Yahoo! would be able to give Google a real run for its money. And that would be good for all of us.

If you could use some help with your pay per click management, contact Work Media at 888-299-4837 or email Info@WorkMedia.net.

Labels: google, Google Adwords, internet marketing, Microsoft, Microsoft adCenter, paid search, pay per click, ppc, search engine marketing, sem, sponsored search, web marketing, Yahoo, Yahoo Search Marketing

Monday, January 28, 2008

Managing a Paid Search Campaign: The Importance of Goals

I'm still working on the specs for our Google AdWords management application. I have to say...even just doing specs for something like this is a laborious task. Trying to get everything out of my head and onto paper that I want the application to do is difficult. If I were a better programmer, I probably would have creates specs from the start for my own purposes. But it really helped me to get a feel for what we could do with the AdWords API by writing code and building the thing organically.

I'm now trying to work out the logic of how the application should make automatic bid adjustments. I have read where some applications of this type use complicated Wall Street-style algorithms to make adjustments. These applications tend to be very expensive. And I really don't think we need to worry that much about it. The situation is sort-of similar to stock trading - you can obsess over charts and technical analysis to make just the right trades, but in the long run, a steady and consistent investment plan will likely do just as well.

One problem with a single magic algorithm to make adjustments is that it does not take into account the goals of the advertiser. For purposes of our application, I don't see any way around letting the user set his own account parameters to meet his specific goals. Some advertisers may just want lots of volume, regardless of conversion rates. For those situations, obviously, a wide open, aggressive bid attack is called for. More often than not, cost per conversion is a major consideration. For those advertisers, it is critical not to bid too much. Different objectives require different strategies.

So how does this relate to you? We just want you to think about your goals while managing your paid search campaign. Do you just need the visitors? Is there a a major branding component to your campaign? Do you need to turn a profit on the campaign right away? Or are you in a position to lose money initially in order to get new customers in your system? It is important that you decide early on what exactly you want to accomplish with your paid search campaign.

Your goals will have a major impact on how you manage your campaign. If volume, branding, and name recognition are your major goals, then you will want to be aggressive, bid high, and try to position your ads as high as possible. Likewise, if you are trying to get customers into your system even at a loss, you will want to be aggressive, though possibly less so than with a branding strategy. If immediate profitability is your main concern, then you need to be much more concerned with the price you are paying for clicks and conversion rates.

If you need some help withpay per click management so that it accomplishes your goals, please contact Work Media at 888-299-4837 or email Info@WorkMedia.net.

Labels: advertising, Google Adwords, internet marketing, MSN, pay per click, ppc, search engine marketing, sem, sponsored search, web site marketing, Yahoo Search Marketing

Friday, December 07, 2007

Importing Google Data Into Yahoo! - Things to Keep in Mind

Earlier this week I was trying to import a Google campaign into Yahoo!. Yahoo! has this tool that is supposed to convert a spreadsheet with Google campaign data into the correct format to work with Yahoo!. Well, that thing seems to be a piece of crap. We ended up having to manually move lots of columns around, change column names, and add lots of data that Yahoo! needed. It was a pain in the butt. And then it still didn't work...at first. If you are trying to do this same thing, here is what we had to do to make it work.

1. We had to first create a campaign in Yahoo! to hold the new campaign data. Unless I'm wrong, you can't actually create a new campaign by importing the data - you can only add data to an existing campaign.

2. We had to specify our newly created campaign ID in the import spreadsheet.

We had also originally specified IDs for our new ad groups (which we made up), but Yahoo! did not like this. So...you DO specify a campaign ID in the import file, but you DO NOT specify ad group IDs.

There was a lot of work that had to be done on the import file (which was created by doing an export from Google AdWords Editor, which we have blogged extensively about), but the frustrating thing was when we got to the point of importing the file and it still didn't work. That is until we took the above steps.

If you need help managing your Google or Yahoo! campaigns (or any other search engine), feel free to contact Work Media at 888-299-4837 or email Info@WorkMedia.net.

Labels: AdWords Editor, google, Google Adwords, internet marketing, paid search, pay per click, ppc, search engine marketing, sem, web site marketing, Yahoo Search Marketing

Tuesday, December 04, 2007

Things to Test in Your Paid Search Ad Copy

The human mind is a wondrous and complicated thing. It is also completely unpredictable. When it comes to writing ads for paid search marketing, you might think you know what copy will cause people to click your ad...but you really don't. We've preached this before but it bears worth repeating - the only way to know what works is by testing. Here are some different things you can test that could have a profound and unexpected impact on the success of your ads.

Capitalization. Most marketers capitalize the first letter of every major word in the title. You should try that as well as not capitalizing any letters. Do the same with your display URL.

The order of content. Let's say you have an ad with both an offer as well as a deadline. Try running ads with the offer first and with the deadline first.

Dynamic versus static content. Most search engines now allow you to dynamically have the keyword that triggers the ad placed in the headline or copy. Usually, this will result in higher click-throughs, but not always. Experiment to see what works for you.

The display URL. Try using "www" versus leaving it out. Try just the root domain name versus a domain that includes a sub-folder with keywords. For example, "www.yourdomain.com" versus "yourdomain.com/keyword".

Adjectives. For example, "easy" versus "fast". One of the two will probably trigger many more clicks. The only way to know the right psychological trigger is to test both.

Call to action. Visit now...Buy now...Learn more. These are all different ways of specifically requesting that the reader of the ad click the ad to visit your web site. Try different calls to action as well as not having a call to action to see what works best.

If you experiment with the above elements of your ads, you will have a much better chance at discovering the ad copy that generates the highest click-through rates as well as conversion rates. Another important part of this analysis will be only changing a single ad element at any one time. For example, if you change both the display URL and the call to action at the same time, you won't know which change causes a chance in the performance of the ad. This kind of analysis will not only drive the most traffic to your site, it will save you some money because ads with higher click-through rates can be displayed above ads with lower click-through rates even if the placement bid is lower.

If you need professional advice for managing your paid search campaign, contact Work Media at 888-299-4837 or email Info@WorkMedia.net.

Labels: ad writing, advertising, copywriting, Google Adwords, internet marketing, marketing, paid search, pay per click, ppc, search engine marketing, web site marketing, Yahoo Search Marketing

Thursday, November 29, 2007

Internet Marketing Nuggets and a Bit About Football

Just a few nuggets of information for your reading pleasure:

In a continuing push to give advertisers more options and control, Google has released a new feature for the AdWords interface that allows advertisers to create a campaign template that can be used to quickly set up new campaigns. We have not had a chance to try it out yet, but we'll let you know what we think of it when we do.

Quick tip: when setting up ads in Google with dynamic titles, if you use the form "{KeyWord:your keyword}" where the "K" and "W" in "Keyword:" are capitalized, then the words in your title will be capitalized. Now, this is not necessarily a good thing. For instance, if you are bidding on keywords for which lots of advertisers are using dynamic or similar titles, then you might be better off using all lower case in your title in order to look different. You never know until you try.

Privacy groups are filing complaints with the Federal Trade Commission regarding the new advertising platform being launched by Facebook. You may want to hold off on investing your marketing dollars in Facebook at this point.

The Yahoo! Store ecommerce platform shut down for many of the sites using it on Monday because of the extremely heavy volume. If you run an ecommerce site, that might make a strong case for using your own platform on your own server.

Last, but not least, the SEC football championship game is this weekend! Being based out of Nashville and being UT fans, we are excited at the opportunity for our Vols to bring home a conference championship. The season the Vols have had this year can serve as an important business less for all of us: never give up; never stop fighting to accomplish your dream. After three blowout losses to Cal, Florida, and Alabama, it looked like the Vols were down for the count. But they kept fighting. Five games later, they are 9-3 and headed to Atlanta to face the LSU Tigers. Go Vols!

Labels: Facebook, Google Adwords, internet marketing, Yahoo

Tuesday, November 27, 2007

Ready, Fire, Aim - the Right Way to Launch a Paid Search Campaign

'Hope everybody had a fantastic Thanksgiving. I headed down to Memphis to spend a few days at my in-laws'. I lived in Memphis for several years. The city has gotten some bad press recently because of its' crime rate, but it's a great city with lots of interesting shops and places to eat. Nashville, where we're located, is more of a corporate city. Memphis is more "down home."

Anyway, the day before Thanksgiving we got contacted by a business needing a paid search campaign up and running the same day. We're a small firm, so we have the capability to drop whatever we're doing and change directions. But getting a complete campaign created, funded, and up and running in just a few hours is quite a task. But we got it done.

The reason we were contacted is that the search marketing firm that was originally hired (about three weeks previous) was taking way too long to get the campaign on-line and was only spending a trickle of what our client wanted.

The problem the other firm made was that they spent days and days setting up a broad, super finely targeted campaign before launching. Our client needed traffic immediately. What they should have done (and what we did) was launch the campaign with a small set of keywords, start generating traffic, and then build out and fine-tune from there. This is a strategy you should adopt if you are an aggressive user of paid search.

It's sort-of like the old "Ready, Fire, Aim" marketing maxim. In other words, launch the campaign, generate data, examine that data to see what changes you need to make, and adjust accordingly. It makes no sense to spend too much time tweaking a campaign before you have any data to examine.

If you need some help with your paid search marketing, contact Work Media at 888-299-4837 or email Info@WorkMedia.net.

Labels: google, Google Adwords, internet marketing, paid search, pay per click, ppc, search engine marketing, search marketing, web marketing, web site marketing

Monday, November 19, 2007

Google Changes Site-Targeted AdWords Campaigns

Google has changed the name of its "site-targeted" AdWords campaigns to "placement-targeted." We're not sure of the reason behind the name because it's the same thing it was before - a way for advertisers to advertise on specific web sites that are part of Google's content network, rather than on Google's search results pages. Perhaps the name change relates to Google's ongoing efforts to expand its advertising platform beyond just web sites, into areas such as radio and newspaper. Who knows.

The only difference, as far as we can tell, is that you are now allowed to bid on a cost per click ("CPC") basis for content ads, in addition to the existing method of bidding per thousand impressions ("CPM"). There have been occasions when our effective click cost for CPM campaigns was less than CPC, and there have been times when it was more. We like the fact that Google now gives you the option of bidding either way. It gives the advertiser more flexibility to try different bidding strategies and see what works best.

On a related note, we have noticed that Google's pay per action platform has been down for quite a few days now. We have one client using PPA (it is only available to select large advertisers), and we are beginning to see some very nice results with it. Our cost per acquisition is substantially lower than with pay per click. We aren't generating nearly as many total conversions as with pay per click, but we'll take a cheap conversion any way we can get it. But what is the deal with it not working? Is Google shutting it down already because they're not making enough money with it? We'll see.

If you need some help managing your Google paid search campaign, contact Work Media at 888-299-4837 or email Info@WorkMedia.net.

Labels: google, Google Adwords, internet marketing, paid search, pay per action, pay per click, ppa, ppc, search marketing, sem, sponsored search, web marketing, web site marketing

Friday, November 02, 2007

Chronicling the Development of a Google AdWords Management Application - Part 5

Yes, yes, development of our proprietary Google AdWords application is still ongoing. We just finished a section of the application that I am excited about it because it will be a major time saver in setting up Google campaigns. What we've done is give our keyword research page the functionality to create multiple ad groups at once. The list of keywords returned from a keyword search has a textbox next to each keyword where you can specify the name of an ad group for that keyword. Keywords for which you type the same ad group name will be added to the same ad group. This is a continuation of our plan to break away from the 1.2.3. approach to setting up ad groups that is used in the AdWords interface.

The next step will be finding some way to add some automation to the ad creation process. This may involve setting up a global ad template that will apply to all ad groups within a campaign. We're still trying to work out the logic in our heads and haven't really coded any of that yet.

We are running up a decent bill in Google API fees. We learned too late about using Google's sandbox AdWords API classes, which would have let us do our testing for free. But I did not want to go back and have to recompile all of our classes again. We had to add some custom code to the classes to get them to work anyway because of a bug (not really a bug, just a bad feature) of the .NET platform involving the way it communicates with Web Services. So it just seemed easier to pay the Google API fees than go back and have to re-do a bunch of work. Dealing with the API fees just from our testing certainly has shown us that we will need to be careful to price use of the application to cover the fees we'll run up once we open the application up to our clients. By the way, the trick to using Google's sandbox API is that you use a different URL for each Web Service when compiling your classes that make the Web Service calls.

Development of the application has slowed the last couple of weeks due to client demands. The thing has come a long ways - but it has a long way to go. We hope to be ready to launch by January.

If you could use some help with pay per click management or search engine optimization, contact Work Media at 888-299-4837 or Info@WorkMedia.net.

Labels: api, application development, google, Google Adwords, internet marketing, paid search, pay per click, search engine marketing, sem

Thursday, October 18, 2007

Dynamic Keyword Insertion in Google AdWords Ads

We are perplexed by how mysterious Google tends to make things. Certainly, the company does everything it can to hide the intricacies of its search algorithms so as to disallow anyone taking advantage of it for artificial gains in search rankings. Fair enough. But Google goes far beyond that in hiding its secrets.

We recently ranted a bit about Google's sparse documentation related to its AdWords API and about the lack of logic behind ad Quality Scores. We're just as perplexed about Google's failure to give full disclosure about all of the features of AdWords. We are Google certified, having studied all of Google's exam material, but we had never read anything about dynamic keyword insertion until we stumbled upon it by accident.

That's right. Just like Yahoo! and MSN, Google allows you to dynamically insert keywords into an ad. The reason for doing this is that the closer the ad matches the intentions of the viewer, the greater the likelihood of generating a click to your site. By inserting the exact keyword that triggered the ad into the title or ad copy, you more closely match that user's intentions.

To dynamically insert a keyword, place the following code where you want the keyword to appear: {keyword: default keyword}. Replace "default keyword" with the keyword that should appear if the trigger keyword is too long in characters for the ad. For example, if the dynamic variable is used in the title, but the keyword triggering the ad is more than 25 characters, then the default keyword will be used.

Don't overuse dynamic keyword insertion or your ads will all become very generic and boring. But it is a powerful tool to use in moderation.

For help managing your paid search campaigns, contact Work Media at 888-299-4837 or email Info@WorkMedia.net.

Labels: ad writing, google, Google Adwords, internet marketing, paid search, pay per click, ppc, search engine marketing, search marketing, sem, sponsored search, web marketing, web site marketing

Tuesday, October 16, 2007

Chronicling the Development of a Google AdWords Management Application - Part 4

We're big on gaining as much Google "shelf space" as possible. In other words, for any particular keyword we are targeting, we want to have a paid search listing on the search results page as well as at least one natural search ranking. We think it greatly increases your chance of getting a click to your site, and it is a strong branding move. To make this happen, you need to create landing pages specific to certain keywords. This improves your chances of converting the visitor into a customer AND gives you the opportunity to heavily optimize a page for natural search listings.

Keeping all this in mind, we've decided we would like our AdWords management application to also be useful in optimizing landing pages for natural search rankings. The first part of this is providing the natural Google search rankings for each keyword. In other words, I don't want to just know what my ad position is for a keyword - I also want to know what my natural rank for that keyword is. This information will help me generate shelf space.

Unfortunately, as usual, Google makes things much more difficult than it should be. Google used to have a search API that would return search results and related information. But that API is no longer available. There is a new search API, but it is an AJAX JavaScript-based control, which really doesn't help us in our situation because we need that data on the server side, not the client side. We also need ranking data, which doesn't seem to be available in any fashion via any Google API.

But we've figured out a way to do it. It's much more processor intensive than if we could just request the information directly from Google, but that's alright. We're getting it done, even though it's a lot more work than it should be. Why Google is intent on making its vendors and customers jump through hoops is beyond me, but the situation is what it is. We'll deal with it. We can't wait for the day when Microsoft catches up with Google in terms of natural search traffic and keyword inventory, because we know Microsoft would make it easier to plug into their backend to get the data we need.

So we carry on, fighting one battle after another. When we're done, we will have an application that will make it much easier for us to manage our own clients' paid and natural search campaigns. The next step would be to open it up to others who might want to use it for their own campaigns.

If you could use some help managing your own search engine marketing campaign, contact Work Media at 888-299-4837 or email Info@WorkMedia.net.

Labels: api, application development, google, Google Adwords, internet marketing, paid search, pay per click, ppc, search engine optimization, search marketing, web site marketing

Thursday, October 11, 2007

A Rant About Google Quality Score

We don't do a whole lot of complaining in this blog. We like to stay on the positive side. But Google is really getting on our nerves with its keyword "Quality Score". A representative from Google described Quality Score thusly:

"Quality Score is a dynamic variable assigned to each of your keywords. It's calculated from various factors, including the relevance of your ad and keyword, your keyword's clickthrough rate (CTR) on Google, and your landing page quality.

Quality Score is used to determine your ads' position on Google and the Google Network. It's also used to determine your keywords' minimum bids. In general, the higher your Quality Score, the better your ad position and the lower your minimum bids."

Okay, no problem. Only...from what we are experiencing first-hand in many instances, Quality Score works very poorly.

We have ad groups running in which a keyword perfectly matches the text used in the ad and on the landing page, and that have a reasonable click-through rate (or no click-through rate because it's brand new)...and Google is still giving us a low quality score!

Basically, Google can assign a low Quality Score to any keyword and mandate that the advertiser pay an outrageous price for clicks, even if there is not a single other advertiser for the keyword. As far as we can tell, the logic for determining Quality Score has some serious problems. Google is forcing advertisers to overpay when it should not be necessary.

Is this good for Google? It might make them a few more bucks in the short-term, but long-term they are going to hurt advertisers and force them to go elsewhere. It's simple economics. If advertisers are forced into paying so much for clicks that it makes it impossible to generate a positive return on investment, then they will stop advertising there. Is Google so big and powerful that it can afford to have its customers start leaving? I don't think so.

Hey Google, how about letting the market determine what advertisers are successful and stop meddling in every little detail of everything that happens? Control freaks...

If you are experiencing your own Google frustration and need some help managing your AdWords account, contact Work Media at 888-299-4837 or email Info@WorkMedia.net.

Labels: google, Google Adwords, internet marketing, paid search, pay per click, ppc, Quality Score, search engine marketing, search marketing, web marketing, web site marketing

Monday, October 08, 2007

Chronicling the Development of a Google AdWords Management Application - Part 3

Today we will continue with our series of posts chronicling the development of our proprietary Google AdWords management application.

One thing that's a little unwieldy about using the Google AdWords API via its various Web Services is that every time a Web Service is called, you have to pass in a number of variables, such as the account email and password, the client email, and the developer and application tokens. And it's not as simple as setting properties of an object to these values. The values have to be set as arrays, so I have to create a variable to hold each value, then pass that value into a single element array, etc. etc. This can result in a lot of code just that doesn't really DO anything. To get around this, all of the code that actually involves using the Web Services is placed in separate classes that my web user controls call.

Which brings us to another key development strategy, which is breaking major chunks of user interface and functionality into their own web user controls. This way, those same elements can be easily reused on other web pages. It takes more time early in the development process to set things up this way, but it will save us a lot of time down the road.

One thing that seems odd about the way the Google AdWords API works is that it has a service called Criterion Service that is used to do things like add or remove keywords or web sites from a campaign, or add new keywords. To me, it seems like it would make more sense for there to be a function provided by the Ad Group Web Service that would return the keywords for a particular ad group. A lot of the AdWords API functionality seems counter-intuitive.

We have quite a few working components of the system, so this week we will probably begin tying everything together into a cohesive unit. This is going to be exciting.

If there is anything we can do to help you manage your paid search or natural search campaigns, feel free to contact us at 888-299-4837 or email Info@WorkMedia.net.

Labels: api, application development, google, Google Adwords, internet marketing, paid search, pay per click, ppc, search engine marketing, search marketing, sponsored search, web site marketing

Thursday, October 04, 2007

Chronicling the Development of a Google AdWords Management Application - Part 2

I had a good day yesterday working on our Google AdWords management application. I started implementing keyword research functionality. I created a .NET user control and class that lets the user perform keyword research, using Google's keyword data, which is returned in the form of a datatable with checkboxes that allow the user to specify the particular keywords he wants to use. Then we added a couple of functions which we think gives the user a lot more flexibility than when using Google's AdWords interface. After selecting his keywords, the user can either add them to any existing ad group in the campaign or use them to create a new ad group. Essentially, we have broken keyword research/addition out of the ad group creation process and made it a standalone process. We feel that this will greatly speed up the process of creating new ad groups or adding keywords to existing ad groups.

Speed is going to be a critical aspect of our application. The online Google AdWords interface seems like it is tailored toward users who need a step-by-step, "take me by the hand" approach. Google is probably right in designing its interface for the inexperienced user. But for the experienced user, the interface is slow and clumsy, and often not very practical.

Google does provide a much quicker, leaner AdWords management tool, the Google AdWords Editor, which we have blogged about extensively. The AdWords Editor is an offline, client-side application that can be used to create ad groups and other account elements, and move things around quickly. However, since it is completely disconnected from the Internet, it has no research functionality. We feel that our application, which will run on-line, bridges the gap between the off-line tool and the default online AdWords interface. It won't be as quick to use as AdWords Editor, since it will still have to move data back and fourth from Google's servers, but it will be a more complete management environment.

I would be fibbing if I said that we had this application completely laid out and designed before we started coding. We needed to get a feel for what we could with the AdWords API in order to know what we could do. And the best way to do that was just to start coding. So the application is very organic - growing as we program it, right before our eyes.

If you have some particular features you would like to see in such an application, feel free to email your ideas to us at Info@WorkMedia.net. And as we always say, please contact us if you need some help managing your Google AdWords or other paid search campaign. You can email or call us at 888-299-4837.

Labels: AdWords Editor, api, application development, google, Google Adwords, internet marketing, paid search, pay per click, ppc, search engine marketing, web site marketing

Wednesday, October 03, 2007

Chronicling the Development of a Google AdWords Management Application

Jerry Work here. I think I never commented on my daughter. She had surgery last week to fix a kidney reflux problem, which basically caused her urine to flow the wrong way. The surgery went well, although there will probably be some additional future treatment required. So that's the update there.

I mentioned in our last blog post that we have begun programming our own Google paid search management application. I thought I would spend the next couple of blog posts discussing that process. This may turn into a whole series of posts chronicling the development process. We'll see.

First off, Google does not make it easy to figure out how to use its Google AdWords API and Web Services. There is an API reference, although one critical page of information didn't seem to be linked to from anywhere (that I could find) and was only discovered by searching the API reference web site. And the code samples are very sparse. It almost seems as if Google wants to make things difficult.

I have also searched online for code samples or tutorials that discuss using the AdWords API and have found next to nothing. So we're having to do things the hard way - by trying things out to see what works. We are building the application on the .NET 2.0 platform. At one time I was a certified .NET C# developer. That was several years ago, but once I got into the development process it all (well, maybe not ALL) started coming back to me.

So the main hat I am wearing in the company right now is that of application developer. Chris is really keeping the company going for the most part, while I spend as much time as I possibly can programming. I am using Microsoft's free Visual Web Developer software to build the application. I have to say, I am impressed by the little program. It is barebones but much simpler to use that full-blown Visual Studio. And since our application is meant to run on-line, it works just fine for our purposes. One thing that I love about it is that I can easily run the application on my development workstation without placing the code on a server. I just click the run button and it launches the site in my browser, running on its own built-in server.

So far, the application is communicating with the Google server, returning data related to ad groups, bids, and so fourth. The very first time I actually made that work, I was thrilled, even though all it was was a text string with the name of an ad group. We've already come a long way since that point, with nicely formatted data grids that contain all kinds of data, including performance data.

In our next blog post, we'll talk more about the challenges of pulling this off and where we're going with it. Until then, if you need some help managing your paid or natural search marketing campaigns, contact Work Media at 888-299-4837 or email Info@WorkMedia.net.

Labels: api, application development, google, Google Adwords, internet marketing, paid search, pay per click, ppc, search engine marketing, search marketing, sem, web marketing, web site marketing

Wednesday, September 19, 2007

150 Blog Posts and Going Strong

This marks Work Media's 150th blog post. Whoohoo! To those of you who have been along for the ride, we thank you. If you're new to Work Media, then welcome. If you don't know, Work Media is a small Internet marketing firm based in Nashville. The company consists of the Work brothers (Jerry - 34, Chris - 28, and Corey - 20), and their partner/sister company, Frank/Best International, which is a top-10 Nashville advertising agency with clients such as Honda and AKG.

We specialize in helping companies develop and implement aggressive, multi-pronged Internet marketing attacks using paid search, natural search, and content strategies to drive targeted traffic. We have many things in the works for the coming months, including the release of our own paid search bid management tool. That is a big step for us. We want to be the THE agency in the Southeast for cutting edge Web marketing that combines technology with results-oriented marketing strategies. We also have a new book about to come out which discusses using Google AdWords Editor for efficient AdWords campaign management. And soon we will be recording our first audio podcast.

We've got a long ways to go, but judging from how busy we are, we're headed in the right direction. If there is every anything we can do for you, please call us at 888-299-4837 or email Info@WorkMedia.net.

Labels: Google Adwords, internet marketing, paid search, pay per click, search engine optimization, web marketing, web site marketing, Yahoo Search Marketing

Thursday, September 13, 2007

Using Google's Ad Preview Tool to Verify Your Geographically-Targeted Ads

One technique for fine tuning your Google AdWords campaign is to use Google's geographic targeting options to only run your ads specific markets. One very good reason for this is if you only do business in certain markets. In this case, you will be wasting money if you run your ads nationwide. It just makes sense to only run your ads in markets where you do business.

Another reason for using geographic targeting is if you have reason to believe that your products or services may sell better in certain markets. In this case, you would want to set up a separate campaign for each market in order to generate separate performance data for each market. By doing this, you can learn exactly what markets are more receptive to your marketing message and concentrate your budget in those markets. If you already know that your products or services will sell better in certain markets, then you should just run your ads in those markets to start with. For instance, it is a pretty good bet that snow blowers will sell better in Minnesota than Arizona.

Google's geographic targeting works by examining the IP address of the Web browser and making a determination of the location of the user. It's not a perfect system, but it seems to work fairly well. The negative for you, if you are running geographic-targeted ads, is that you can only see yours ads in Google if you are actually sitting in the market in which your ads are running.

But Google provides a way for you to test your geo-targeted ads:

Visit Google.com/adpreview

This page will let you select a specific market in which to view search results pages and ads. Just type your search phrase (one of your campaign keywords), select a market, and then do the search. This will let you actually verify for yourself that your ads are running in your target markets.

If you could use some help managing your Google AdWords account, contact Work Media at 888-299-4837 or email Info@WorkMedia.net.

Labels: google, Google Adwords, internet marketing, paid search, pay per click, ppc, search engine marketing, search marketing, web marketing, web site marketing

Wednesday, September 12, 2007

Advanced Bid Changes in Google AdWords Editor

In Google AdWords Editor, when you are on the Ad Groups screen/tab, there are two options for making bulk bid changes: Advanced Bid Changes and Advanced Content Bid Changes. They accomplish exactly the same thing for search and content bids, respectively.

Clicking one of the buttons brings up the Advanced Bid Changes popup screen. The tool allows you to increase or decrease bids for the selected ad groups by a particular percentage or dollar amount. You can also set a ceiling or floor for bids.

For instance, if you want to raise all of your bids by 10% but bid no more than $2 in any particular ad group, you would select the "Increase bids by:" radio button, type "10" in the text box, and set the dropdown list to "percent". Then you would click the checkbox labeled "Set bids no higher than:" and type "2" in the text box. Then click the "Change Bids" button.

Alternately, if you want to decrease all bids by $.50 but want to maintain a minimum bid of $1, you would click the "Decrease bids by:" radio button, type ".50" in the text box, and set the dropdown list to "USD". Then you would click the "Set bids no lower than:" radio button and type "1" in the text box.

If you are on the Keywords screen, you have a similar option (also labeled "Advanced Bid Changes") that does the same thing for keyword bids, but it also has a couple of extra options. One option is to raise the minimum cost per click for selected keywords that are inactive to the minimum for activation. The other option is to remove keyword-level maximum CPCs and use the default ad group bid. There is also an additional constraint option to disallow setting keyword maximum CPCs to values lower than their minimum CPC bids.

If you could use some help actively managing your Google AdWords account, contact Work Media at 888-299-4837 or email Info@WorkMedia.net.

Labels: AdWords Editor, google, Google Adwords, internet marketing, paid search, pay per click, ppc, search engine marketing, search marketing, sponsored search, web marketing, web site marketing

Monday, September 10, 2007

Google AdWords Editor: Replace Text & Advanced URL Changes

When working with text ads (in the Text Ads tab) in Google AdWords Editor, at the very bottom of the screen are two very handy functions - Replace Text and Advanced URL Changes.

Replace Text does just what it says - it replaces text. It works just like find/replace functionality in word processing software. First you select an ad or a group of ads, then click the "Replace Text" link. In the box that appears, type the text you want to replace in the "Find text" text box and the text you would like to replace it with in the "Replace with" text box. You can specify whether to replace text in all of the ad fields, or in a particular one such as the headline, display URL, or one of the description lines. When you are ready to run the replace function, just click the "Find Matches" button. A popup box will appear that will require you to confirm the replace if any matches are found.

The Advanced URL Changes function allows you to do the following for a single ad or a group of selected ads:

Change the URL. To do this, type the desired URL in the "Set each URL to:" box.

Append a text string to each URL. To do this, type the string in the text box labeled "Append this text to each URL:". This is a very handy function if you want to append a parameter to a set of ads for tracking purposes. For instance, if you want to append a parameter to each URL so that you can identify the source ad group that generated traffic to your site, you could set the string to something like "?Source=Google-Ad_Group_Name". Then when you look at the analytics for your site, you can identify the traffic that originated from the ad group because it will have the ad group name appended to the end of the URL.

Remove a parameter from each URL. To do this, type the parameter name in the text box labeled "Remove URL parameter with this name". Continuing with the example above, if each URL already has the Source parameter but you want to remove it, you could type "Source" into the text box to remove it from a set of ads at once. To remove it from all ads, you would need to make sure that all ads were selected.

These functions let you make changes to your destination URL in bulk, which can save you a lot of time. Play around with them and see what uses you can come up with.

For help making the most of your Google AdWords campaign, please contact Work Media at 888-299-4837 or email Info@WorkMedia.net.

Labels: AdWords Editor, google, Google Adwords, internet marketing, paid search, pay per click, ppc, search engine marketing, search marketing, sponsored search, web marketing, web site marketing

Friday, September 07, 2007

Making Use of the Google AdWords Editor Tools Menu

The Google AdWords Editor has a Tools link on the main menu that has four options: Find Duplicate Keywords, Keyword Grouper, Show Ads with Selected Images, and Settings.

Find Duplicate Keywords is a very useful function for making sure you are not duplicating keywords across ad groups. To use it, select Tools/Find Duplicate Keywords, then select strict or loose word order (whether or not the separate words in the keyword have to be in the same order), whether to search for duplicates account-wide or within a specific campaign or ad group, and whether or not the keywords have to have the same match type to qualify as duplicates. Then click the "Find Duplicate Keywords" button.

The keywords found to be duplicate are listed in the Keywords screen/tab, grouped together by ad group. To eliminate any duplicates, you can select the keyword, then delete it, or right-click/cut, or set its status to Paused. We recommend pausing them, just in case you decide to use it again later.

The Keyword Grouper tool will automatically divide a set of keywords in an ad group into many smaller, more specific groups. One of the keys to successful pay-per-click campaign management is having ad groups devoted to a specific, finite set of keywords so there is tight congruency between the keywords and ads. The Keyword Grouper tool makes this easy because it does the work for you. It is often the case that an AdWords account begins with just a few ad groups which each contain lots of keywords. This helps keep things manageable and makes it easier to launch the campaign. But over time, as more time is devoted to the campaign, it becomes clear that there are sets of keywords that would probably perform better if they were broken out into their own ad groups.

To use the Keyword Grouper tool, select Tools/Keyword Grouper from the main menu. Then select the campaign and ad group within the campaign you would like to break up. Then click the "Generate common terms" button. This will extract the keywords from the specified ad group. To focus the generated keyword list, you can type words that should not appear in any of the returned keywords by typing them into the "Ignore these words" text box. Then click "Next".

AdWords Editor will then show you a preview of new ad groups it would create from the list, based on common terms shared among groups of the keywords. If you plan on creating new ads from scratch for all of the new ad groups, check the radio button that says "No, don't create any text ads...". However, it will probably save you some time to check the radio button that says "Yes, copy text ads..." This will automatically populate the ad groups with the same ads used in the original source ad group (or another ad group that you specify). Then you can go back through each new ad group and modify the ads as necessary. Finally, click the "Finish" button.

The Settings option on the Tools menu lets you specify various options, such as whether to hide deleted campaigns, ad groups, or ads. You can also specify if you want to download deleted and ended campaigns and ad groups. You also have the option to connect to an HTTP proxy and the account language.

The Tools menu contains some powerful features that can save you a lot of time. Get to know it - it could become your best friend.

If you could use some time-saving help for managing your AdWords account, contact Work Media at 888-299-4837 or email Info@WorkMedia.net.

Labels: AdWords Editor, google, Google Adwords, internet marketing, paid search, pay per click, ppc, search engine marketing, search marketing, sem, sponsored search, web marketing, web site marketing

Thursday, September 06, 2007

Google AdWords Editor: Importing and Exporting Data

Google AdWords Editor lets you export AdWords account data in several different formats - as a CSV file, as an AdWords Editor archive file, as an AdWords Editor sharing file, and as an HTML file. File exporting options are available via the File link on the main menu at the top of the interface, or by right-clicking on an account, campaign, or ad group name.

The "Export for Archiving" and "Export for Sharing" options do essentially the same thing. They both export AdWords Editor data in a format that can be re-opened in AdWords Editor. For example, if you wanted to move your account and data settings from one instance of AdWords Editor to another, you could export the account data with the Export for Archiving option, save the file (a .aea file) to your computer, then move the file to another computer. On the new computer, you would use the File/Import Account Snapshot links to import the data into AdWords Editor. Imported data can be in either the .aea or .aes file format. The .aes files are created by using the "Export for Sharing" option to export your data, rather than "Export for Archiving".

The other two export options, "Export to CSV" and "Export to HTML" are for exporting the data to look at in other programs. The CSV option creates tab-delimited text files which can be opened up in spreadsheet software such as Microsoft Excel. This is useful for analytical types that like having all the data displayed for them in one big file.

The HTML option creates a nicely-formatted HTML option that can be viewed in a web browser. This option is useful for creating a file that can be easily viewed by anyone. If you have clients or other interested parties who want to see the keywords and ads that comprise an ad group or campaign, you can create an HTML file and give them exactly the information they need. Work Media has used this option on numerous occasions to get client approval for the keywords and ads we are using before launching a campaign.

What exactly you can export depends on what is selected in the left-hand side of the screen. For instance, if the account name is selected, from the File menu you have options to export the entire account or export the current view (if exporting to CSV). If a campaign is selected, you have options to export the entire account or the currently selected campaign. If an ad group is selected, you have options to export the account, current campaign, or the current ad group.

Using AdWords Editor's file exporting options, you have a lot of freedom to export all or part of your AdWords account in several different formats - either for data movement purposes or account viewing purposes.

If you would like help managing your Google AdWords account, contact Work Media at 888-299-4837 or email Info@WorkMedia.net.

Labels: AdWords Editor, google, Google Adwords, internet marketing, paid search, pay per click, ppc, search engine marketing, search marketing, sem, web marketing, web site marketing

Wednesday, September 05, 2007

A Walkthrough of the Google AdWords Editor Tabs

We thought we would step back a moment in this blog post and discuss each of the tabbed sections on the right-hand side of the Google AdWords interface.

The right-hand side of the Google AdWords Editor is divided into eight different screens, with tabs at the top to move from one screen to the next. The screens/tabs are: Keywords, Sites, Negatives, Text Ads, Image Ads, Mobile Ads, Ad Groups, and Campaigns. Following is a description of each screen.

Keywords. The Keywords screen displays all the keywords for the campaign or for a specific ad group, if an ad group is selected on the left-hand screen. By default, the information displayed for each keyword is the type, status, minimum CPC, and destination URL. If stats are turned on, then it also displays average CPC, total cost, average position, conversions, conversion rate, and cost per conversion.

Sites. The Sites screen is only enabled for site-targeted campaigns. By default, it displays the site URL, status, maximum CPC, and destination URL for each site in the campaign. If stats are enabled, it also shows the clicks, impressions, click-through rate, average CPM (cost per thousand impressions), cost, conversions, conversion rate, and cost per conversion for each site.

Negatives. The Negatives screen shows negative keywords or sites for a campaign. It also displays the type.

Text Ads. The Text Ads screen shows the headline, first line description, second line description, display URL, destination URL, and status for each text ad in an account, campaign or ad group. If stats are enabled, then it also shows the clicks, impressions, CTR, average CPC, Average CPM, cost, average position, conversions, conversion rate, and cost per conversion for each text ad.

Image Ads. The Image Ads screen shows the image, name, dimensions, display URL, destination URL, and status for each image ad in the account, campaign, or ad group. If stats are enabled, it also displays the clicks, impressions, CTR, average CPC, cost, average position, conversions, conversion rate, and cost per conversion.

Mobile Ads. The Mobile Ads screen displays the headline, description, business name, business phone, country, display URL, destination URL, markup language, status, and mobile ad type for each mobile ad in the account, campaign, or ad group. If stats are enabled, it also displays the clicks, impressions, CTR, average CPC, cost, average position, conversions, conversion rate and cost per conversion.

Ad Groups. The Ad Groups screen displays the ad group name, status, maximum CPC, maximum content CPC, and maximum CPM for each ad group. If stats are enabled, it also displays the clicks, impressions, CTR, average CPC, cost, average position, conversions, conversion rate and cost per conversion.

Campaigns. The Campaigns screen shows the campaign name, status, daily budget, start date, end date, whether or not search or content is used, whether or not specific content bids are set, and if budget optimizer is turned on for each campaign. If stats are enabled, it also displays clicks, impressions, CTR, average CPC, cost, average position, conversions, conversion rate, and cost per conversion.

For each screen described above, clicking on an item in the data section displays details/options about that item in the box below. For example, clicking on a campaign name on the Campaigns screen results in the display of a series of text boxes that contain the campaign name, daily budget, status, search or content networks, and the start and end dates for the campaign. You also have options to edit the language and geographic targeting of the campaign.

Now that we have described each screen in detail, we advise you to just click around the AdWords Editor interface to get comfortable with it.

And, as always, please call Work Media at 888-299-4837 or email Info@WorkMedia.net if there is anything we can do to help your paid search campaigns be successful.

Labels: AdWords Editor, google, Google Adwords, internet marketing, paid search, pay per click, ppc, search engine marketing, search marketing, sem, web marketing, web site marketing

The Work Media Internet Marketing Blog

Wednesday, March 19, 2008

The Latest Things You Should Know About Google

Monday, February 11, 2008

Chronicling the Development of a Google AdWords Management Application - Trying to Finish

Monday, February 04, 2008

Microsoft Buying Yahoo! Would Be Wonderful for Advertisers

Monday, January 28, 2008

Managing a Paid Search Campaign: The Importance of Goals

Friday, December 07, 2007

Importing Google Data Into Yahoo! - Things to Keep in Mind

Tuesday, December 04, 2007

Things to Test in Your Paid Search Ad Copy

Thursday, November 29, 2007

Internet Marketing Nuggets and a Bit About Football

Tuesday, November 27, 2007

Ready, Fire, Aim - the Right Way to Launch a Paid Search Campaign

Monday, November 19, 2007

Google Changes Site-Targeted AdWords Campaigns

Friday, November 02, 2007

Chronicling the Development of a Google AdWords Management Application - Part 5

Thursday, October 18, 2007

Dynamic Keyword Insertion in Google AdWords Ads

Tuesday, October 16, 2007

Chronicling the Development of a Google AdWords Management Application - Part 4

Thursday, October 11, 2007

A Rant About Google Quality Score

Monday, October 08, 2007

Chronicling the Development of a Google AdWords Management Application - Part 3

Thursday, October 04, 2007

Chronicling the Development of a Google AdWords Management Application - Part 2

Wednesday, October 03, 2007

Chronicling the Development of a Google AdWords Management Application

Wednesday, September 19, 2007

150 Blog Posts and Going Strong

Thursday, September 13, 2007

Using Google's Ad Preview Tool to Verify Your Geographically-Targeted Ads

Wednesday, September 12, 2007

Advanced Bid Changes in Google AdWords Editor

Monday, September 10, 2007

Google AdWords Editor: Replace Text & Advanced URL Changes

Friday, September 07, 2007

Making Use of the Google AdWords Editor Tools Menu

Thursday, September 06, 2007

Google AdWords Editor: Importing and Exporting Data

Wednesday, September 05, 2007

A Walkthrough of the Google AdWords Editor Tabs

Thursday, August 30, 2007

Creating Site-Targeted Campaigns with Google AdWords Editor