The Work Media Internet Marketing Blog

I read over the weekend that Microsoft is trying to buy Yahoo!. They are willing to pay a nice premium over where the stock is at right now (having been beaten down by disappointing earnings), so it would represent a nice profit for Yahoo! stockholders. Will the deal go through? Who knows.

As search marketers, we would like to see the deal go through. We have tried to use Microsoft's search network and marketing platform (and continue to try) but Microsoft just doesn't have enough traffic yet, and its ad serving platform sometimes just doesn't seem to work very well. There are some features of Microsoft's ad center control panel that we really like, and some that we don't like.

The same with Yahoo! There are some features of its control panel we like, and some we don't. If the merger does happen, we would hope Microsoft would combine the best features of the two platforms into something really useful. The keyword inventory of the combined companies would also come closer to rivaling Google, and would exceed Google worldwide.

Frankly, we would just rather have to only deal with two major search marketing platforms than three. We like a lot of the things Microsoft has tried to do. Combining Microsoft's technology with Yahoo!'s Web positioning would create something new that could really be a boon to search engine advertisers. It would also set up an even more competitive situation between Google and the combined company, which should result in an increased pace in innovation and a better situation for advertisers. It seems counter-intuitive to think that a decrease in competitors from three to two would result in more competition, but it would. Microsoft just does not have the search engine traffic to be a real threat to Google or Yahoo!. But the new merged Microsoft/Yahoo! would be able to give Google a real run for its money. And that would be good for all of us.

If you could use some help with your pay per click management, contact Work Media at 888-299-4837 or email Info@WorkMedia.net.

Labels: google, Google Adwords, internet marketing, Microsoft, Microsoft adCenter, paid search, pay per click, ppc, search engine marketing, sem, sponsored search, web marketing, Yahoo, Yahoo Search Marketing

Microsoft has released a new tool for use by advertisers on its search engine - adCenter Add-in for Excel 2007. Microsoft describes it as:

"...a keyword research and optimization tool that can help you understand keyword popularity and trends, and gain valuable insight on the demographic and geographic information of actual searches."

Now, we are all the time doing keyword research in various tools, exporting the data, and opening up it up in Excel to do whatever type of sorting and filtering we need to get down to a list of keywords we can use for our purposes. So we were very interested in a tool that would allow us to do keyword research directly from Excel, even if all the data comes Microsoft's own search network.

To download the tool, go here:

http://advertising.microsoft.com/advertising/adcenter_addin

It is easy to install and it even worked the first time we tried it. One disadvantage is that you have to have Excel 2007, which a lot of people probably don't have yet. Obviously Microsoft would like everyone in the world to upgrade to their latest version of Office, which may be one reason it only works in the 2007 version. But it did not seem to cause any problems with Excel's functionality, so if you have Excel 2007 and have need to do keyword research, you should definitely try it out.

After installing it, it places a new tab on Excel's main menu labeled "Ad Intelligence". Clicking the Ad Intelligence tab reveals a whole new sub-menu of really big, colorful buttons:

Keyword Wizard - generates a keyword list from seed keywords.
Keyword Extraction - generates a keyword list based on the copy in a particular web site.
Keyword Suggestion - suggests keywords based on three possible criteria: advertiser bidding behavior, keywords which contain the original keywords, and by keyword category similarity.
Search Buzz - suggests keywords based on top spikiness or frequency.
Monthly Traffic - provides historical and forecast traffic for selected keywords.
Keyword Categorization - identifies categories for selected keywords.
Geographic - provides location information for keywords.
Demographic - provides demographic information for keywords.
Monetization - provides keyword monetization data, such as CPC, CTR, impressions, etc.
Advanced Algorithm - lets you customize the parameters used to create keyword lists.
Options - lets you set system options for the keyword tool.

To try it out, we typed in three seed keywords in successive cells, clicked the Keyword Wizard button, selected the cells, selected the algorithms to use (campaign association, keywords that contain the seed keywords, or keywords that are similar - we selected all three options to bring back the most keywords), set the maximum results to return and the minimum confidence, and then let it run. It returned a list of keywords directly in our Excel workbook that contained lots of traffic-related data for each one.

The whole problem with Microsoft's search platform is that it just doesn't have enough keyword inventory. We recently gave up on Microsoft for a search campaign we were running because we were actually doing much better generating traffic in second tier search engines like Miva (and of course, Google and Yahoo!). But purely for purposes of generating keyword data to be tried in various search engines, Microsoft's adCenter Add-in for Excel is a very cool tool.

If you need help running paid search ads in Microsoft or any other search platform, please call Work Media at 888-299-4837 or email Info@WorkMedia.net.

Labels: internet marketing, keyword research, keywords, Microsoft, Microsoft adCenter, MSN, MSN Labs, paid search, pay per click, ppc, search engine marketing, sem, web marketing

Like all of the major search engine ad platforms, Microsoft's AdCenter has some nice features as well as some not-so-nice features. One feature we like is its bulk keyword editing feature. For one of our accounts, We imported a data file that contained both broad and exact match keywords. For some reason, the exact match keywords didn't get added. But using the bulk keyword editing feature, it was a simple matter to also set the keywords as exact match. Unlike Google, which requires that the same keyword be added twice in order for it to be in your account as both exact and broad match, with Microsoft, you only add the keyword once, but you can then set it as exact, broad, phrase, or any combination of the three.

For maximum coverage, we recommend you add your keywords as both exact and broad. Keywords set to exact match receive preference over broad match due to increased relevancy.

Microsoft requires a privacy statement or link to a privacy statement page on ad destination URLs that collect visitor contact information. This is a very minor, easy-to-account-for detail, but if you forget it, Microsoft may shut your ads down and it could take 24 hours to get them running again.

One thing we don't like about Microsoft's ad platform is that it takes much longer for your ads to enter rotation. With Microsoft and Yahoo!, your ads can begin being displayed in a matter of hours or less. With Microsoft, it seems to be at least a day. Also, for some reason, it seems that search ads go online much slower than content ads.

Another thing we don't like is that Microsoft places a credit threshold of $50 on new accounts.This means that every time the advertiser spends $50 on ads, Microsoft will send a payment request to its credit card company. So, for example, if you are investing $1,000 per day in MSN ads, Microsoft will be making 20 payment requests to your credit card company on the same day. We have found that some credit card companies are resistant to allowing that many charges from a single vendor. If a payment is declined, it can cause your ads to go offline. Once you're offline, it can take 24 hours to get back online. So we recommend having a conversation with your credit card company so that they know to expect many charges every day from Microsoft.

So above are a few tips to keep in mind when setting up a Microsoft AdCenter account. The Microsoft search network doesn't have nearly the total keyword inventory (search traffic) of Google or Yahoo!, but you may find that you can generate cheaper leads. It's definitely worth your time to give it a try.

If you would like to try out MSN ads for advertising your web site but just don't have the time or patience, contact Work Media at 888-299-4837 or email Info@WorkMedia.net. We'd love to hear from you.

Labels: internet marketing, Microsoft, Microsoft adCenter, MSN, paid search, pay per click, ppc, search engine marketing, search marketing, sem, web site marketing

Keyword tracking is very important to the success of a pay-per-click advertising campaign. If you have a conversion event page on your site, such as a thank you page or order confirmation page, you can measure your exact return on investment (ROI) or return on ad spend (ROAS) for each keyword.

Even if you are not able to specify some kind of converting event on your site (for example, if you sell services rather than products), you can still use keyword tracking to learn which keywords generate traffic that spends time on your site. This information will help you determine what keywords attract the most interested users.

To track your keywords, each keyword ad needs its own URL with a parameter that contains the keyword. For example: www.yourwebsite.com?keyword=whatever

The search engines have historically made it as hard as possible to track your ads at the keyword level, but things are getting better. With the release of the latest update to the Google AdCenter interface, it became possible to set a separate URL for each keyword.

You can also set up a separate URL for each keyword in Yahoo, although you have to go back and do it after setting your ads up.

MSN makes it simple. In Microsoft adCenter, you can attach a dynamic variable to the URL for a group of ads that will automatically add the keyword.

It takes more time to set up a separate URL for each keyword in your campaign, but it is definitely worth the time.

Contact Work Media at 888-299-4837 or Info@WorkMedia.net for help setting up your PPC campaigns.

Labels: Google Adwords, internet marketing, Microsoft adCenter, paid search, pay per click, pay-per-click, ppc, sem, web site marketing, Yahoo Search Marketing

We have been doing a lot of pay-per-click campaign management that spans all three major search engines: Google, Yahoo, and MSN. We've always done Google, but with the newness of the Yahoo and MSN ad interfaces, it has given us the opportunity to learn some new things. Of the three, MSN has the nicest interface. You're probably going to be shocked to hear this, but it has some bugs (WHAT? Microsoft release something with some bugs?), but they are fairly minor.

One feature of Microsoft adCenter we really like is its keyword research tool. To access it, after logging in to adCenter, just click the Research tab on the main menu. You can then have Microsoft generate a list of keywords based on a single keyword, or based on a URL. The returned keywords are sorted by the number of searches performed for each keyword in the previous month. You can generate keywords that contain the specified keyword, or that are similar to the specified keyword.

But what really sets the MSN keyword generation tool apart from other similar tools is its ability to generate a demographic profile for a set of keywords.

Here is an example:

Let's say you are in the business of copywriting. Typing "copywriting service" in the search box returns the following results (in the "Contains Term" box) in order of previous month's searches:

seo copywriting service
copywriting service
website copywriting service
copywriting service web
complete copywriting service

This in itself is interesting data, because we can see that more people are searching on MSN for copywriting services related to search engine optimization than anything else.

If we select each of the keywords and then click "View Profile", MSN generates a tabbed box of charts, divided into five sections:

Traffic Trends
Age and Gender
Geography
Wealth Index
Lifestyle

Below is a screenshot of the chart displayed if we click the Geography tab.



Very interesting. We would have expected cities like New York and Chicago to appear high on the list, but they are nowhere to be found. By far, the number one geographical location for MSN searchers searching for copywriting services is London. So what does this mean? Well, you don't want to draw any wild conclusions, but it looks like if you could get your marketing message to web sites and forums based in or focusing on the U.K., you might find yourself a very active market. This information is also useful in targeting specific cities with your pay-per-click ads.

The above demonstration is just a simple example, but we suggest that you give it a try and see what insites you can glean about your target market.

For help running an effective pay-per-click campaign for your business, contact Work Media at 888-299-4827 or email Info@WorkMedia.net.

Labels: internet marketing, keyword research, keywords, Microsoft adCenter, MSN, MSN Labs, paid search, pay per click, pay-per-click, ppc, search engine marketing, search marketing, sem

Yesterday we began our discussion of dynamic text options when setting up pay-per-click ads to run on MSN, focusing mostly on the option to dynamically add the keyword into the title or ad copy. If you recall, there are four dynamic variables you can use in your ads:

Insert Keyword Destination URL {param1}
Insert Dynamic Text {param2}
Insert Dynamic Text {param3}
Insert {keyword}

Today we're going to continue our discussion of MSN's dynamic text options by looking primarily at the Insert Dynamic Text option. The two available dynamic text variables can be set for each individual keyword when setting up keywords for an ad. After adding keywords to the keywords list, you will see two links directy above the list: Match Options and Dynamic Text. Match options, obviously, are the match options for the keywords that determine how strictly a search must match your keywords before triggering your ads. We'll look at that another time. The Dynamic Text option lets you set dynamic text variables for each keyword.

Clicking the Dynamic Text link gives you three options to set for each keyword: Show Keyword Destination URL, which lets you set a separate URL for each keyword; and Show Dynamic Text {param2} and Show Dynamic Text {param3}, which let you set two dynamic variables for each keyword. Your ads can then be written in such a way that the dynamic variables you set for each keyword will appear in the ad.

To have your dynamic variables appear in your ad, on the screen to add or edit your ads, place your cursor where you want the variable to appear, and click the Dynamic text link beneath the text boxes for the ad title or ad text. Then select Insert dynamic text {param2} or Insert dynamic text {param3}, depending on which variable you want to insert at that particular location.

Now when the ad appears in search results, it will display with the dynamic text you set up for the keyword that triggered the ad. This is a fantastic way to personalize your ads while cutting down on the number of separate ads you have to write.

If you wanna get really fancy, you could place one of the dynamic variables into the URL (or use the Keyword Destination URL variable) to send a keyword parameter to the destination URL. Your destination page could then take the parameter and dynamically place it into the text of your page. This would create a tightly coupled ad and destination, which should help improve conversion rates.

For help using running MSN ads to promote your web site, contact Work Media at 888-299-4837 or email Info@WorkMedia.net.

Labels: internet marketing, Microsoft adCenter, MSN, paid search, pay per click, pay-per-click, ppc, search engine marketing, search marketing, sem, sponsored search, web marketing, web site marketing

The Microsoft AdCenter console used to manage sponsored search ads on MSN has some very interesting dynamic text features that let you leverage your time and effort.

When setting up an MSN ad, you enter text into four fields: Ad Title, Ad Text, Display URL, and Destination URL. When typing in any of those four text boxes, you will notice a link beneath the text box labeled "Dynamic text". When you click the Dynamic text link, you will see four options:

Insert Keyword Destination URL {param1}
Insert Dynamic Text {param2}
Insert Dynamic Text {param3}
Insert {keyword}

The option we have used most often is the last option, which automatically inserts the search term used in place of the dynamic text placeholder. For example, if you sell electronics, you set the title of the ad to use the dynamic Insert keyword function, so that is someone is searching for "Sanyo LCD TV", then the title of your ad will be "Sanyo LCD TV".

Research has shown that using the search terms in the ad (either the header or body) improves click-through rates. So Insert keyword function automates that for you. One caveat is that if the dynamic keyword causes the title or body of the ad to exceed the maximum character limitations, the ad will be declined for that keyword. For example, if Work Media had an ad for the following two keywords:

internet marketing
internet marketing consultant

and we had used the Insert keyword function for the title, the second ad would be denied because the title would be too long. One way to avoid this is to set up specific keyword parameters for each keyword.

We will talk about using the other dynamic parameters tomorrow (unless we think of something else really interesting to talk about).

If you need help setting up an effective pay-per-click campaign for your business, contact Work Media at 888-299-4837 or email Info@WorkMedia.net.

Labels: internet marketing, Microsoft adCenter, MSN, paid search, pay per click, pay-per-click, search engine marketing, search marketing, sem, sponsored search, web marketing, web site marketing