The Work Media Internet Marketing Blog

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Thursday, April 24, 2008



Make Sure Your Landing Pages Work!

The topic of today's post may seem obvious. I mean, who wouldn't make sure their landing pages work before launching a pay per click campaign? Well, we do make the assumption that you would test your pages before launching the campaign...but what about afterwards?

You should check your landing pages periodically. Hey, things happen. If your landing page is completely static (straight-up HTML with no server-side code), then chances of it breaking are minimal. But what about your form?

Your landing page probably has some kind of form. If it doesn't, then what's the point? Your form will have to use some kind of server-side component or script to deliver the contents of the form to your site (or to process an order). And that's where things can break.

We have a client whose account recently began performing quite poorly. It turns out that her hosting company had moved her site to a new server. In the process, they had broken the form confirmation page (the page that sends the contents of the form to our client in an email). We spotted this by submitting the form ourselves to make sure it still works. We did this on a hunch after noticing that her site had stopped showing any conversions in her search engine conversion stats.

So...don't let this happen to you. Once a week, check all of your landing pages to make sure your forms are still working. The nickel you save could be your own.

If you need some active, professional help with your pay per click management, contact Work Media at 888-299-4837 or email Info@WorkMedia.net.

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Monday, April 14, 2008



An Introduction to the Kelly Formula

Today we're going deep. We're going to examine a mathematical equation created years ago by a guy named J. L. Kelly. Kelly was a brilliant man who devised a formula that is so rudimentary, yet so critical, it is the foundation for many systems in the world of finance AND gambling. Here is the formula:

Fraction of bankroll to invest = Edge / Odds

Edge means any information you have that gives you better than 50/50 odds. For example, if you have a quarter that is weighted in such a way that heads should come up 60% of the time, then your edge would be 10%. On any one flip of the coin, you would have a 10% edge if you bet on heads. In the world of finance, an edge can be any information you receive that gives you an advantage over other investors.

Odds are odds. It is the payout from winning the bet or gamble. For instance, going back to the coin flip example, the odds would likely be 1:1, or even money. In the formula, this would just be represented as 1. If you guess the coin correctly, you would win an amount even to your bet. If the odds were 2:1, then a 2 would be used in the formula.

So using the above edge and odds in our formula gives us:

Fraction of bankroll to invest = 10% / 1, or 10%.

The formula tells you that you should invest 10% of your total bankroll on every coin flip.

If the odds were 2:1, then the formula would look like:

Fraction of bankroll to invest = 10% / 2, or 5%.

So...what does this have to do with search engine marketing? Everything.

To be as successful as possible in your search engine marketing, you need to allocate your funds to those keywords, ads, and campaigns that generate the highest return on ad spend. If you had enough information, you could use the Kelly formula to allocate your budget. If you don't have enough information, it is still a good mental model for you to follow. Put more of your money on keywords that have proven to be most effective.

We will be discussing these types of concepts more in later blog posts. I just wanted to introduce you to Kelly and get you thinking about the process of maximizing the return on your paid search ad spend.

If you need some help with your search engine optimization or pay per click management, please contact Work Media at 888-299-4837 or email Info@WorkMedia.net.

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Tuesday, April 08, 2008



Designing a Pay per Click Management System

In the course of working on our latest book, I have put a lot of thought into the concept of a trading-style system for managing a paid search campaign. There is definitely a correlation between investing in securities and investing in paid search. Every keyword you bid on is sort-of like a stock: you are bidding a certain amount in anticipation of turning a profit on it.

Possibly the investing concept (also a gambling concept) that is the most relevant to pay per click is money management. You want to allocate your budget to the keywords that will maximize your profit and minimize losses. Unfortunately, unlike with securities, you have no historical data to use to test your beliefs except your own. And it costs money to generate your own data.

There's no way around it. If you want to successful in paid search, you have to be willing to pay the price to generate enough data to know what changes you need to make to your account.

Another big difference between trading securities and managing a paid search account is that there are other variables other than just the keyword (the "security") and the price paid for it. With paid search, you have more "touchy feely" things to deal with - namely, your ad copy and landing page copy/design. You can have your account set up just right and your bids set perfectly, yet still not be successful because of your ads and landing pages. There is a complex relationship between the keyword, bid, ad, and landing page. A weakness in any of the elements can greatly diminish the effectiveness of a pay per click campaign.

But again, it all just comes down to generating data, and the way to do that is to test, test, test. With our new book, we hope to give readers a reasonably simple system to use to properly allocate their budget. The rest is just good ol' split-testing and constant revision.

If you need help with PPC management NOW and can't wait for our book to come out. feel free to call us at 888-299-4837 or email Info@WorkMedia.net.

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Monday, March 24, 2008



Thinking Hard About Pay Per Click Management Strategy

I've been reading a lot lately about trading systems - that is, rules-based strategies for making short-term investments in stocks or other securities. So far, most of my personal stock purchases have been made in more of an "investing" mode, as opposed to trading. In other words, I'm buying stocks that I think are undervalued or that have strong future prospects, in order to realize long-term appreciation in the stock prices. Trading is completely different. It is based purely on things like volume of purchases and momentum.

What's the point, you ask? It's that there is a strong correlation between the trading of securities and the management of a paid search campaign. For instance:
  • When trading, you are buying something at one price in hopes of selling it at a higher price. In pay per click management, you are biding a certain price for a click in hopes of turning a profit on it.
  • When trading, many, if not most, of your trades will be losers, with the hope that your winning trades outweigh your losers. In pay per click management, most of your clicks will be losers, with the hope that you have enough clicks that convert to outweigh your losers.
  • Trading involves a set of stocks or other securities. Pay per click management involves a set of keywords or web sites.
One major area of difference between a trading account and a paid search account is that paid search has a strong creative element. Even if you do the math right, if your ads are lousy or your landing pages are lousy, you're still going to lose. But we have some ideas that we think will make the creative side easier even for novices.

We have begun work on our newest book, that will be a rules-based strategy guide for managing paid search accounts. This one will be shopped around to real publishers, rather than publishing it ourselves as we have in the past.

For the time being (until you get a chance to buy our book), the point is to think of your pay per click campaign as an investment. Your keywords are the entities (your securities) that comprise your portfolio of keywords. Some keywords are going to make you money, and some (if not most) keywords are going to lose money. You need to figure out which ones are your winners.

If you need some help with your pay per click management, contact Work Media at 888-299-4837 or email Info@WorkMedia.net.

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Monday, March 17, 2008



Improving Return on Equity with Pay per Click Marketing

The mark of an exceptional company is the ability to generate ever greater returns on equity. For instance, if your company has $1 million of accounting equity, and you generate $200 thousand in earnings (profit), then your return on equity is 20%. Your goal for next year, then, might be to generate a return on equity of 25%. This kind of analysis is particularly relevant to public companies, but it is also valid for private companies as a measure of performance.


One way to increase your company's return on equity is to invest in things that will increase sales and that can be measured so you know how much they are increasing sales. These "things" consist of advertising and other forms of marketing. Unfortunately, most forms of advertising make it very difficult to track how much business you are actually generating in return for your advertising dollars. But you and I know about a form of advertising that does not suffer from this weakness.


Paid search, or pay per click.


Pay per click lets you know exactly what your return on investment is for all of your keywords, ads, and landing pages. Over time, as you generate data and do more split-testing, you should be able to make your return on investment from paid search improve. Improving the ROI on your advertising improves the return on equity for your overall business, all else being equal.


So if you are looking to improve your company's financial performance, look to advertising platforms that are cost-effective, easy to implement, and provide complete transparency with regard to return on investment. Paid search is your best bet.

If you could use some help with your pay per click management, contact Work Media at 888-299-4837 or email Info@WorkMedia.net.

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Wednesday, March 12, 2008



Keyword Relative Value: a Simplified Way of Measuring Search Engine Visibility

This week we published an article on our web site discussing a concept we have developed called Keyword Relative Value. The article can be accessed via the link below:

http://workmedia.net/articles/Keyword-Relative-Value.asp

To quote from the article:

We developed a formula intended to attach a numerical value to a web site's search engine ranking for a specific keyword. The resulting number, called the Keyword Relative Value (or “KRV”), places a value on a keyword for a particular web site based on two parameters: the amount of expected traffic for the keyword and a site's ranking in a particular search engine for the keyword.

Here is the KRV formula:

KRV = ROUND(T*(SQRT((1/R)^3)),2)

where T = the expected traffic for a keyword and R = a web site's ranking for the keyword in a particular search engine.

The above formula derives the value for one particular keyword. A much more instructive exercise is to calculate the KRV's for a group of keywords. We call this the Aggregate Keyword Relative Value ("AKRV"). The formula for AKRV is as follows:

AKRV = X(ROUND(T*(SQRT((1/R)^3)),2))

where X is the number of keywords that have search engine rankings.

The point of these formulas is to boil your web site's search engine visibility for a common set of keywords down to a single number. You can then track this number over time and compare it to your competitors to gauge your visibility against your competitors. We believe this concept is a powerful new tool to give web site owners a stronger sense of how well they rank in the search engines, in an easy-to-understand format: a single number.

To learn more about KRV, please read the article linked above.

If you could use some help improving and understanding your search engine visibility, contact Work Media at 888-299-4837 or email Info@WorkMedia.net.

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Monday, March 10, 2008



Publicity the Easy Way: Using PRWeb

We just paid to have a press release distributed via PRWeb. PRWeb, if you don't know, is a press release distribution service that is tied into a large network of web sites and people to whom it distributes press releases. PRWeb has four basic levels of service which cost up to $360, although you can also spend more than that depending on what extra features you utilize. One such feature is a podcast feature by which PRWeb staff will call you and record a 4 to 5 minute podcast from the call. This service starts at $100.

After distributing a press release, PRWeb provides the following statistics: Reads (the number of times the press release was accessed via PRWeb), Pickups (the number of times the press release was accessed via a consumer or media person), Prints (the number of times the press release was printed), Forwards (the number of times your press release was forwarded via a link on the press release), and PDF Downloads (the number of times your release was downloaded via PDF). Depending on the level of service you pay for, you can also view information such as visits by country, search engines, and search terms by search engine.

Unlike articles, you can place a true hyperlink in the body of a press release. This has considerable value, as you can load the text of the link with keywords relevant to your business. So unlike articles, where your link has to appear in the author's box, which appears beneath the article, an online press release can contain a link back to your web site at or near the top of the body copy.

One problem with online press release distribution is how glutted the market is. It is no secret that online press release distribution is a fantastic SEO technique. As a result, every day there are hundreds or thousands of press releases distributed that are little more than fluff. So, if you want your press release to stand out, you should have something legitimate to talk about. Think from a reporter's perspective. If you were a reporter looking for something to write about, would the press release issued by your company spark your interest? It better.

This press release we're doing this week is the first one we've done where we have paid for PRWeb's top level of service. We'll let you know how it goes, and if we feel like it is worth the money, or if you're better off sticking to the $200 level.

If you could use some help composing and distributing an online press release to promote your business, please contact Work Media at 888-299-4837 or email Info@WorkMedia.net.

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Wednesday, March 05, 2008



Our Thoughts On Several Second Tier Paid Search Platforms

We have been experimenting with second tier, or alternative, paid search platforms. Here are our thoughts on these platforms:

Turn. This is a really cool concept. We love the pay per action model, where you specify an amount you are willing to pay for the completion of some action - having the prospect fill out a form, make a purchase, or whatever. Unfortunately, we have had no luck generating leads on Turn. Perhaps we are just not bidding high enough for conversions, but we know what we can pay and still engage in a profitable transaction. So far, Turn just hasn't worked for us.

Miva. This is a content network. We're a little divided on Miva. We used it on one paid search campaign very effectively, but on another...nothing. So you might want to invest a very small amount in Miva and see how it does. If your first attempt doesn't produce anything, abandon this one.

GoClick. Don't waste your money here. Their search marketing interface is pitiful. We burned through our entire budget in a couple of hours, without having any idea where the traffic came from, and without a single conversion.

Enhance. This is a content network with which we are starting to see some nice positive results. The interface is more professional than some of the others as well. This one is worth a try.

SearchFeed. We had mixed results on SearchFeed. It might be worth a try, but start conservatively.

Though not really a "secondary" platform, we should also mention that we have had mixed results with Ask, but we definitely recommend you include it in your marketing mix. It has much wider distribution than the above mentioned platforms and is somewhat cheaper than Google or Yahoo!.

Even though we have not had outstanding results with any of the second tier platforms, we still recommend that you experiment for yourself to see if you can find something that works. Google and Yahoo! are not the only games in town. If you could use some help managing a wide, multi-platform paid search campaign, contact Work Media at 888-299-4837 or email Info@WorkMedia.net.

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Friday, February 29, 2008



Generating Leads via Paid Search: Sometimes It Just Ain't Easy

We have been involved in a project that is very different from the way we typically work with our clients. Rather than funding their own paid search accounts and then paying us a management fee (generally figured as a percentage of the ad spend), our client arranged for a special affiliate program that pays us a certain amount for each lead. We normally don't agree to such arrangements, but we have done enough work for this client in the past with good results that we thought we already had a good feel for what to do. We expected to make more money this way.

You just don't know how something is going to work out until you try it. Even though the site and service we are promoting is very similar to what we have done in the past for this client...something is different. We are driving traffic, but that traffic is not converting into leads. No one is filling out our client's form. We are on our third different landing page design, and still no luck. People just don't seem to trust our client.

If you are in this situation (spending money to drive traffic to your site that is not converting), you need to take a hard look at your situation. Do people trust you based on your web site? It may be helpful to get one of those Better Business Bureau logos for your site. Are there certifications in your industry (and corresponding logos) you can get that can prove your level of expertise? Do you have a phone number placed prominently on your landing pages?

Speaking of phone numbers, it is also useful for you to get a separate number specifically associated with the paid search campaign. This way you will know exactly what calls resulted from your paid search ads.

All you can do is test, test, test. It is impossible to predict what will work, and every situation is different. Based on our experience with a similar campaign, we thought we had a good idea of what would work for this particular client. But we were wrong. The lesson? You can never stop testing. Never.

The negative aspect of this is that it will likely cost you some money to do adequate testing before you start making any money. But paid search is much more cost effective than any other type of marketing, and it gives immediate feedback. It can provide you with critical data that can be carried over to other forms of marketing.

So...generating leads via paid search ain't easy, even for experienced Internet marketers like us. But if you are patient, systematic, and willing to absorb some losses in the short-term, you can make it work.

If you could use some help with your pay per click management, contact Work Media at 888-299-4837 or email Info@WorkMedia.net.

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Friday, February 22, 2008



Our 200th blog post: Our Very Best Tips for Successful Search Engine Marketing

Well, well...here we are...200 blog posts. Please excuse us while we give ourselves a pat on the back...[pat, pat, pat]...

We thought we would use this occasion to give some of our very best tips for promoting your web site:
  • Pick one keyword for which to optimize the front page of your site. Make that keyword the first words in your title. Use it twice in the copy, once in a header, and once in bold. Use it in the alt attribute of the first image on the page. Use it in the text of every link throughout your site that links to your home page. And, if possible, use it in the text of links on other web sites that point to your site. Speaking of links...
  • Get lots of external links pointing to your home page. I don't care what some "experts" say - we have seen time and time again that linking still works as an SEO technique.
  • Write articles. This may be the single best way to acquire one-way, keyword-rich links to your site. Do it often. If you do one a week, in a year's time you will have a TON of links. If you can't write, there are companies you can hire to do it for you. Or hire a smart local high school kid to do it.
  • Publish a blog. Search engines love content that changes often. That's exactly what a blog is - content that you update often. But you need to post at least twice per week.
  • Use paid search. Sure, it delivers targeted traffic to your web site. But possibly even more importantly, it generates mission critical data. It will tell you things like what keywords generate the most traffic, what keywords generate customers, what web page copy converts at the best rate, etc.
  • Use your analytics. You need to have a strong understanding of what is going on on your web site. For example, are your visitors using a particular screen resolution that doesn't work well with your site? Is there a particular location where a lot of your visitors come from? Is there a particular page on your site where most visitors leave? Google Analytics can answer all these questions for you, and it's free.
  • Never stop trying to do better. Using the data from paid search and your analytics, you should constantly be looking for clues as to what changes to make to improve the performance of your site.

If you do these things, you will be successful. But is it work? Of course. That's why we're able to be in business. Because it takes time to implement a search marketing campaign and get a feel for what the data means. So if you could use some help with your search engine optimization or pay per click management, call us today at 888-299-4837 or email us at Info@WorkMedia.net.

See ya in blog post number 201!

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Wednesday, February 20, 2008



Allocating Your Advertising Budget: Think Before You Spend

Think before you spend. That is today's lesson. We're talking about spending with regard to what you spend on advertising, especially online advertising. We have a large client who inquired about advertising on the front page of Yahoo!. Before we even looked into what it would cost, we knew this was a bad idea.

Yahoo! has massive reach. The home page gets nearly 2 billion impressions PER DAY. That is a lot of eyeballs. It's fairly analogous to advertising during the Super Bowl, both in terms of reach and expense. So yes, advertising on the front page of Yahoo! would give you an incredible amount of exposure and probably drive a lot of traffic to your web site.

But even if you are a big enough company to afford Yahoo!, is it the best use of your money? Probably not. For a fraction of the cost, you could run ads on dozens or hundreds of web sites much more closely aligned with your target market. For instance, if you are a financial services company, you could run your ad on many financial-related web sites, where people are already interested in your type of service, for pennies on the dollar of what the Yahoo! ad would cost.

You should apply this kind of thinking to all of your marketing. Ask yourself: am I spending my money on an advertising forum that will expose my message to the maximum number of people who are good prospects for my service at the best price? If you have lots of money to spend on marketing, we still think you should apply this kind of thinking. Spend your money on targeted advertising first, and then if there are funds left over, you can use those funds on a more broad, branding-oriented campaign.

If you could use some guidance with your pay per click management or search engine optimization, contact Work Media at 888-299-4837 or email Info@WorkMedia.net.

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Friday, February 15, 2008



The Simple Secret to Ultimate Online Marketing Success

You probably don't realize it, but you have the ultimate tool for business success right in front of you. Assuming you sell a reasonably high quality product or service, all you have to do to be successful is get people to your web site and then use the words on your site to convince your visitors to do business with you. Fortunately, there is a marketing technique that can accomplish both of these objectives:

Pay per Click!

Or, as we usually refer to it, paid search marketing. With paid search, you can find the marketing copy that turns visitors into customers. You can run multiple ads for sets of keywords (ad groups), with each ad linking to a different landing page. You can then use the landing pages to test different copy. Make sure you set your ad groups to display the ads an even number of times (turn optimization off). After a few days or weeks (however long it takes to generate a few hundred clicks), you will have some very solid data showing which landing pages (and which copy) generate the most sales or leads.

Once you have figured out what copy converts visitors into customers or clients, it is time to get more aggressive with your campaign. Direct all your traffic to the best landing page. Increase your budget. Increase your bids (although keep an eye on your return on ad spend - you don't want to bid too high).

One critical component of making this technique work is to make sure you have conversion tracking in place. This is very easy. All you have to do is place a snippet of code supplied by the search engine on your conversion confirmation page. This will allow you to make the connection between specific keywords, ads, landing pages, and conversions.

Many times in life, the things that work seem too simple to believe. Success is not about carrying out some complicated plan - it's about doing the simple things very well. Create a plan for your business based on the technique discussed in this article, and you are guaranteed to succeed. Just don't rush the process. Be patient, and make sure you have enough data to analyze before making any big decisions.

If you could use some help implementing a data-based pay per click management plan, contact Work Media at 888-299-4837 or Info@WorkMedia.net.

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Wednesday, February 13, 2008



Search Engine Marketing: Hot Tips for Writing Better Articles

Article writing continues to be one of the most effective search engine marketing techniques in existence. It has two major benefits: it is a good branding move because it makes you appear like an expert in your field; and it generates one-way links to your web site which often contain specific keywords in the link text. If you write articles regularly, you will do yourself a lot of good. But there's good...and then there's GOOD.

So how do you write a GOOD article?

We're not really talking about good in the sense of writing that is compelling and interesting. I mean, if you can do that, then that is a huge bonus. We're really talking more about writing that will improve your search engine rankings and close business.

First off, you should have a specific keyword in mind when writing the article for which you would like to improve your search engine rankings. If you don't already have a specific keyword in mind, you might want to visit http://Nichebot.com or a similar service to look for keywords that get a lot (or at least some) traffic that are relevant to your business. It doesn't do you nearly as much good to write an article focused on a keyword that nobody ever uses.

Once you have decided on a keyword, then you need to try and use the keyword in the title (if it makes sense), the article body, and most importantly, in the author's box. The author's box is where you can actually make a hyperlink out of a keyword. If you can insert a hyperlink in the body text, that's even better, but that is often frowned upon.

As far as the content for the article, one easy way to create content is to pull it from your blog (you do blog, don't you?). For example, I just authored an article based on two blog posts. Each blog post discussed a real life example of poor web site marketing at the local level. So I combined the blog posts, re-wrote some sections of it, and titled it "Two Examples of the Damage Done by Poor Local Web Site Marketing".

Now I'm going give you a power tip, so pay attention. When conducting online research for an article, I use Google Notebook to collect snippets of information into a single page where I can view it all. Basically, I'm creating notes on the fly from different sites that I can use as the basis for my article. This technique could save you a lot of time.

When writing your article, use proper grammar and spelling. You can write the article in a conversational tone (which is good), but you don't want to appear ignorant. Remember, there is a branding component at work here. You want to come off as a true professional in your industry.

Once the article is written, it needs to be distributed to article directories. You can do this manually, one at a time, or you can use a directory submission service. The manual way is best, but it takes oh so long to do. You will probably want to use some kind of automation to get your article out to as many places as you can.

If you see the power of article marketing but just don't want to do it yourself, Work Media offers an article writing service. Call us at 888-299-4837 or email Info@WorkMedia.net.

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Monday, February 11, 2008



Chronicling the Development of a Google AdWords Management Application - Trying to Finish

Yes, after all these months, we are still trying to finish the Google AdWords management application. Some time in late November, I decided that it was just going to take me too long to finish and stabilize the program myself. So I decided it was time to seek some help. The vehicle for finding that help is http://elance.com.

Elance.com, if you don't know, is an online resource for finding developers, writers, and other skilled individuals for hire on a project-by-project basis. We don't really need a full-time programmer right now, and don't want to deal with an I.T. staffing firm, so finding an off-site resource on our own is the best option.

Using elance, is pretty easy. You just create an account and then describe what you are looking for. You can also upload documents for prospects to get more detail about the project. I think that's a critical part of the process - making sure you have created documentation that thoroughly details what you are trying to accomplish. I spent a few weeks working on a Word document that contained specs for the project. My specs are probably not up to par with what a real developer expects, so I also created a static HTML mockup of the site. This allows potential hires to get a better idea of how the application should work, beyond trying to interpret my specs.

We have been contacted by a number of developers since posting on elance. Bids are all over the place. One of the bids is so low that we don't believe the bidder understands what we are doing. But there are a couple of bids that are very much in the ballpark of what we were looking to spend, and those developer seem to have a good understanding of what we need. So we are very confident that we will be able to hire a quality developer within our budget (which ain't much).

We also posted on http://craigslist.com, but did not receive much of a response to that. We did get contacted by one local developer who was between gigs. That would have been perfect, but he really didn't have the skillset we needed.

If this project goes well, I have a feeling we will be using elance for more projects in the near future, to get things done quicker and free us from having to do them ourselves.

If you need help with your search engine optimization or pay per click management, contact Work Media at 888-299-4837 or email Info@WorkMedia.net.

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Friday, February 08, 2008



Do Not Fear the Missing Google Rankings

We have recently begun being more aggressive promoting our own web site. We have very strong rankings for search engine marketing related keywords that contain the word "Nashville", which is generally where we advise businesses with a brick-and-mortar location to begin. It is often very difficult to achieve high search engine rankings for broad, non-geographically targeted keywords. So generating rankings for keywords specific to your home market is a great way to begin driving traffic to your site that consists of very strong prospects for your service. It has definitely been beneficial to Work Media to be near the top of the rankings in Google for search terms like "Nashville search engine marketing firm". In fact, just out of curiosity, I just typed exactly that search term into Google and we have the top-ranked natural listing and the number one paid search listing. Now that's good shelfspace.

Anyway, we've decided it's time to start promoting our site for more broad terms, not specifically related to Nashville. We have a ton of content on our site and the site is reasonably well optimized, so the main thing we're concentrating on is off-site optimization (i.e., getting links pointing to our site). We've been working on it for a few weeks and have already begun seeing results. But one odd thing happened which we have seen happen a lot. So we thought we would tell you about it so if it happens to you, you don't freak out.

There is one keyword in particular we are keen on ranking for, so it is the main one we have concentrated on in our linking campaign. When we started, we ranked a little past 100 for the keyword. A few weeks after beginning our new efforts to rank for this keyword, we disappeared altogether from the Google results. But we were not worried - we've seen this before.

Sure enough, after a few days, we were back in Google's results for the keyword, this time ranked in the 60's. Nowhere near where we hope to be, but a real nice jump from where we started.

When a web page suddendly begins to have lots of new links pointing to it, that page tends to disappear from the rankings, only to reappear later, higher ranked. Our theory is that when Google picks up on a lot of new rankings for a page, it temporarily removes it from the rankings in order to do some additional analysis on the page. This analysis probably includes Google asking questions like: Are the links relevant to the site? Is the site strong in content? What do we know about the site?

Since our site is very strong in content, well-aged, and has been indexed for a long time, we think Google performed the analysis and made the determination that we were not trying to spam our way into its index. It then re-ranked our site accordingly, taking into account the new links we have.

This is all just a theory, really. But we've never been ones to stress out over trying to figure out exactly how Google's algorithm works. We just follow the basics...and it works every time. So if you undertake a linking campaign and find your site suddenly disappearing from the rankings, don't worry about it. Unless your site is junk, in which case it may not make it out of limbo. So make sure your site is strong on content.

If you need some help with your own site's search engine optimization or pay per click management, contact Work Media at 888-299-4837 or email Info@WorkMedia.net.

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Wednesday, February 06, 2008



Search Engine Marketing: Going Wide Versus Going Deep

We are in discussions to provide search engine marketing services to a company with a very significant presence in numerous Latin American countries. One of their primary competitors has been making extensive use of Google's content network to distribute its marketing message to the same countries, so our potential client wants to do the same thing. In the course of a conversation yesterday, we discussed something which may be something you should think about for your own search engine marketing. And that is:

Should you go wide or go deep?

Here's what we mean. We don't want to launch an all-out marketing blitz in all of this company's market countries at once. We want to start on a fairly small scale, generate some data, and then start expanding. But is the best approach to take a single country and saturate it with search and content ads (going deep), or should we pick just a few target content sites and run ads on those sites in many countries (going wide)?

Each approach has its advantages. The deep approach will generate a lot of country-specific data related to lots of different sites and search queries. Chances are pretty good that what works with one country will work with another. So if we can generate enough data, we can probably create somewhat of a template that could be applied to the search marketing campaigns in the other target countries.

The wide approach makes sense if the advertiser already has a very good idea about what specific sites are effective for its marketing message. Our prospective client believes it knows at least one site that will be very effective, although we won't know for sure until we run ads and see if they result in converting customers.

Ultimately, like everything else to do with Internet marketing, it just comes down to testing. We don't know which strategy is best until we try some different things to see what works. Our suggestion in this case is to do both. By aggressively marketing in a single country AND marketing cross-country via a few select sites, we will learn very quickly which approach is best and can start doing more of it.

So ask yourself...should you go deep or go wide? The only way to find out may be to do some testing on your own.

If you could use some help with your pay per click management, contact Work Media at 888-299-4837 or email
Info@WorkMedia.net.

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Monday, February 04, 2008



Microsoft Buying Yahoo! Would Be Wonderful for Advertisers

I read over the weekend that Microsoft is trying to buy Yahoo!. They are willing to pay a nice premium over where the stock is at right now (having been beaten down by disappointing earnings), so it would represent a nice profit for Yahoo! stockholders. Will the deal go through? Who knows.

As search marketers, we would like to see the deal go through. We have tried to use Microsoft's search network and marketing platform (and continue to try) but Microsoft just doesn't have enough traffic yet, and its ad serving platform sometimes just doesn't seem to work very well. There are some features of Microsoft's ad center control panel that we really like, and some that we don't like.

The same with Yahoo! There are some features of its control panel we like, and some we don't. If the merger does happen, we would hope Microsoft would combine the best features of the two platforms into something really useful. The keyword inventory of the combined companies would also come closer to rivaling Google, and would exceed Google worldwide.

Frankly, we would just rather have to only deal with two major search marketing platforms than three. We like a lot of the things Microsoft has tried to do. Combining Microsoft's technology with Yahoo!'s Web positioning would create something new that could really be a boon to search engine advertisers. It would also set up an even more competitive situation between Google and the combined company, which should result in an increased pace in innovation and a better situation for advertisers. It seems counter-intuitive to think that a decrease in competitors from three to two would result in more competition, but it would. Microsoft just does not have the search engine traffic to be a real threat to Google or Yahoo!. But the new merged Microsoft/Yahoo! would be able to give Google a real run for its money. And that would be good for all of us.

If you could use some help with your pay per click management, contact Work Media at 888-299-4837 or email Info@WorkMedia.net.

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Wednesday, January 30, 2008



Shopper Frustration: Local Businesses Losing Sales by not Using the Web

Local businesses are losing sales by not taking advantage of the Web as a sales tool. No, this is not based on any kind of poll or data analysis. It's based purely on my own experiences. It is usually the case that for every one person who experiences a problem, or expresses dissatisfaction about a situation, there are many more people who feel the same way. So I am going to make the assumption that there are many people who have the same frustration I am about to discuss.

Businesses at the local level just don't seem to get it when it comes to online marketing. They will spend thousands of dollars on TV ads, print ads, radio ads, etc., but give no attention to their web sites. Here is a cold, hard fact: more and more people use the Web to do product research and find local businesses with whom to do business; and that trend is only going to continue. So why would ANY business not have a strong Web presence that shows what products or services it sells, and that makes it easy to do business with it?

Here is an example of what I am talking about. I am researching gas and electric fireplaces for my house. One large retailer in Nashville who I thought sold fireplaces (since there is a fireplaces page on its site) has ZERO visibility and almost no information about its fireplaces. If I did not already know about the company, I would not have looked at their web site to start with since it is not possible to find it in the search engines. As it turns out, I found out that this business stopped selling fireplaces two years ago...despite the fact that they are still shown on its web site. I mean, come on...in TWO YEARS you couldn't update your web site?

So I continued my search. I only found a single local business online that had a reasonable number of the kind of product I was looking for. The business' web site was not very good. There is very little information about specific products. It is an ecommerce-enabled site, but there is so little information about the products that I don't think any user would feel very comfortable placing an order online.

I cannot find a single business in Nashville that sells fireplaces that has a well-crafted web site with adequate information about its products. And that can be found in the search engines. There is probably a retailer in Nashville with exactly what I want. But I can't find it. So I am reduced to physically visiting random stores in hopes of finding what I want. Wherever that perfect store is, it is probably going to lose a sale.

If you own a physical business that sells products locally, all you have to do to have a MAJOR advantage over your competition is put up a high quality web site where visitors can get lots of information about your products. If they can buy the products online, that's even better. And PLEASE have the web site built in a search engine-friendly manner so your site can be found. Ask your web site developer about this. If he is not experienced in SEO, either hire another designer or bring someone onboard who can work with your designer. Yes, it will cost some money, but it will be a very, very good thing for your business.

If you need help promoting your local business via search engine optimization or pay per click management, contact Work Media at 615-263-2811 or email
Info@WorkMedia.net.

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Monday, January 28, 2008



Managing a Paid Search Campaign: The Importance of Goals

I'm still working on the specs for our Google AdWords management application. I have to say...even just doing specs for something like this is a laborious task. Trying to get everything out of my head and onto paper that I want the application to do is difficult. If I were a better programmer, I probably would have creates specs from the start for my own purposes. But it really helped me to get a feel for what we could do with the AdWords API by writing code and building the thing organically.

I'm now trying to work out the logic of how the application should make automatic bid adjustments. I have read where some applications of this type use complicated Wall Street-style algorithms to make adjustments. These applications tend to be very expensive. And I really don't think we need to worry that much about it. The situation is sort-of similar to stock trading - you can obsess over charts and technical analysis to make just the right trades, but in the long run, a steady and consistent investment plan will likely do just as well.

One problem with a single magic algorithm to make adjustments is that it does not take into account the goals of the advertiser. For purposes of our application, I don't see any way around letting the user set his own account parameters to meet his specific goals. Some advertisers may just want lots of volume, regardless of conversion rates. For those situations, obviously, a wide open, aggressive bid attack is called for. More often than not, cost per conversion is a major consideration. For those advertisers, it is critical not to bid too much. Different objectives require different strategies.

So how does this relate to you? We just want you to think about your goals while managing your paid search campaign. Do you just need the visitors? Is there a a major branding component to your campaign? Do you need to turn a profit on the campaign right away? Or are you in a position to lose money initially in order to get new customers in your system? It is important that you decide early on what exactly you want to accomplish with your paid search campaign.


Your goals will have a major impact on how you manage your campaign. If volume, branding, and name recognition are your major goals, then you will want to be aggressive, bid high, and try to position your ads as high as possible. Likewise, if you are trying to get customers into your system even at a loss, you will want to be aggressive, though possibly less so than with a branding strategy. If immediate profitability is your main concern, then you need to be much more concerned with the price you are paying for clicks and conversion rates.

If you need some help withpay per click management so that it accomplishes your goals, please contact Work Media at 888-299-4837 or email
Info@WorkMedia.net.

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Friday, January 18, 2008



Seach Engine Optimization: Get the Link Out

We have been thinking a lot about this whole linking thing that is causing such an uproar in the Internet marketing community. If you haven't heard, Google is supposedly cracking down on paid links and is de-emphasizing the importance of links to a site's rankings...supposedly. We haven't seen it.

We are doing a lot of work right now for a company that is in an industry in which the top competitors are very aggressive about using paid links. In order to compete, we had no choice but to emulate the strategy. There was just no way we were going to be able to catch up using a purely natural linking strategy. It would take years...and we don't have years. So we're paying for links.

Are we going to be punished for buying links? We think not. Another thing we have in common with the companies we are competing against is that we are all heavy spenders on paid search ads. Is Google going to punish some of its best customers...customers who are generating millions of dollars in revenue for the company...for being aggressive in promoting their web sites?

We understand that Google wants its search engine results to be as genuine as possible and does not want companies doing things to try to artificially influence those results. But as a multi-billion dollar company, we do not believe that Google is going to piss off some of its largest advertisers.

Maybe the situation in your industry is different. But how would Google apply different rules to different industries? We don't think it would do that.

Our point here is that you have nothing to fear by going out and pursuing links to your site. Use a number of different strategies - link swapping, directories, paying for them, whatever. Now...we're not saying you should add your site to FFA pages or other sources of junk links. It will be a waste of your time. But for higher quality sources of links - go for it. The best strategy of all is to create content that is so interesting that other sites are compelled to link to you. Natural, non-paid, one-way links are still king. But regardless of what linking strategy you pursue...do not be afraid.

If you need help with your search engine optimization campaign, contact Work Media at 888-299-4837 or email Info@WorkMedia.net.

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Tuesday, January 15, 2008



Search Engine Optimization: Thoughts on Linking from Personal Observation

A lot has been made in the press and in the Internet marketing community lately about Google's attempts to de-emphasize the importance of links in its ranking algorithms. We've been asked a number of times by our clients if linking is still important. Based on what we have seen lately, the answer is a resounding...hell yes!

Google's anti-linking efforts are aimed at stopping web sites from purchasing links. Google feels this is a manipulation of its system. It wants only genuine, non-paid-for links. However, we are currently promoting a client in a very competitive category in which ALL of the top sites have used paid links to drive up their rankings. And they don't seem to be doing anywhere. In order to compete (and compete quickly) we basically had no choice but to adopt the same strategy. Otherwise, we would be too far behind the ball to catch up. We are not using paid links exclusively - it's just one part of a comprehensive strategy. So far the strategy is working, as our client is climbing the rankings.

Whether or not to use paid links should probably be determined by the competitiveness of the industry you are in. But regardless of your stance on paid links, you definitely need to keep getting links. Start with directories. List your site everywhere you can. Then start writing some articles and distribute them. A site we like for article distribution is http://isnare.com. If you are really dedicated, you can start going out and posting comments on other sites' blogs, with a link back to your site or blog (you do have a blog don't you? It's a powerful content creation strategy).

Then you can move into the realm of social bookmarking. This is where it gets really useful to have interesting original content on your site. If you have a really interesting web site with content that people want to link to, you will do well with social bookmarking. Once you introduce your web site via social bookmarks, hopefully other people will find it interesting or useful enough to add their own bookmarks. This can create a snowball effect where lots of people bookmark your site, thus creating lots of very high quality, one-way links to your site.

We are still using links as an SEO technique, and it continues to work for us. So don't worry about what the pundits say - keep working, keep linking, and keep aggressively promoting your web site. If your web site is high quality with strong content, then a linking strategy will work if you are diligent enough. If your site does not strong content, then you need to address that before you worry about linking. First things first.

If you need some help implementing a linking campaign for your web site, contact Work Media at 888-299-4837 or email Info@WorkMedia.net.

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Friday, January 11, 2008



Microsoft's Latest Keyword Research Tool: adCenter Add-in for Excel

Microsoft has released a new tool for use by advertisers on its search engine - adCenter Add-in for Excel 2007. Microsoft describes it as:

"...a keyword research and optimization tool that can help you understand keyword popularity and trends, and gain valuable insight on the demographic and geographic information of actual searches."

Now, we are all the time doing keyword research in various tools, exporting the data, and opening up it up in Excel to do whatever type of sorting and filtering we need to get down to a list of keywords we can use for our purposes. So we were very interested in a tool that would allow us to do keyword research directly from Excel, even if all the data comes Microsoft's own search network.

To download the tool, go here:

http://advertising.microsoft.com/advertising/adcenter_addin

It is easy to install and it even worked the first time we tried it. One disadvantage is that you have to have Excel 2007, which a lot of people probably don't have yet. Obviously Microsoft would like everyone in the world to upgrade to their latest version of Office, which may be one reason it only works in the 2007 version. But it did not seem to cause any problems with Excel's functionality, so if you have Excel 2007 and have need to do keyword research, you should definitely try it out.

After installing it, it places a new tab on Excel's main menu labeled "Ad Intelligence". Clicking the Ad Intelligence tab reveals a whole new sub-menu of really big, colorful buttons:

Keyword Wizard - generates a keyword list from seed keywords.
Keyword Extraction - generates a keyword list based on the copy in a particular web site.
Keyword Suggestion - suggests keywords based on three possible criteria: advertiser bidding behavior, keywords which contain the original keywords, and by keyword category similarity.
Search Buzz - suggests keywords based on top spikiness or frequency.
Monthly Traffic - provides historical and forecast traffic for selected keywords.
Keyword Categorization - identifies categories for selected keywords.
Geographic - provides location information for keywords.
Demographic - provides demographic information for keywords.
Monetization - provides keyword monetization data, such as CPC, CTR, impressions, etc.
Advanced Algorithm - lets you customize the parameters used to create keyword lists.
Options - lets you set system options for the keyword tool.

To try it out, we typed in three seed keywords in successive cells, clicked the Keyword Wizard button, selected the cells, selected the algorithms to use (campaign association, keywords that contain the seed keywords, or keywords that are similar - we selected all three options to bring back the most keywords), set the maximum results to return and the minimum confidence, and then let it run. It returned a list of keywords directly in our Excel workbook that contained lots of traffic-related data for each one.

The whole problem with Microsoft's search platform is that it just doesn't have enough keyword inventory. We recently gave up on Microsoft for a search campaign we were running because we were actually doing much better generating traffic in second tier search engines like Miva (and of course, Google and Yahoo!). But purely for purposes of generating keyword data to be tried in various search engines, Microsoft's adCenter Add-in for Excel is a very cool tool.

If you need help running paid search ads in Microsoft or any other search platform, please call Work Media at 888-299-4837 or email Info@WorkMedia.net.

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Friday, January 04, 2008



Improving Paid Search Performance Through Better Targeting

If you are driving traffic to your web site through paid search, but that traffic is not profitable, then you may need to re-examine how you are targeting your ads. Chances are your targeting is too broad. Remember, you don't just target with your keywords - you target with your ads and you target with your landing page copy.

For your keywords, you should use a wide package of keywords that includes broad, high volume keywords as well as more specific, low volume keywords. Make sure you have tracking in place so you will know exactly which keywords generate sales or leads. After a few weeks, you should have a very good idea which keywords you should be spending your money on.

If your keywords are driving traffic but no sales, then you need to look deeply at your ad copy. Are you attracting the right prospects? If you attract a lot of traffic that is not converting, then you need to tighten up your ad copy to attract the right prospects. You will generate less traffic, but it will be much more profitable traffic. Ask yourself this: who is your ideal prospect? What industry does he work in? Does he drive a truck? Does she have good credit? Whatever characteristics make up your perfect prospect, you can use that information in your ad copy. For example, if your ideal prospect is a deer hunter, maybe your ad copy should mention deer hunting. If your ideal prospect is disabled, maybe you should try an ad header like "Disabled? We can help". These are just hypothetical examples, but you get the idea.

The same thing applies to your landing page copy. You need to make it clear who you are looking for and write your copy with that person in mind. Think of this whole process like a big funnel, and you are doing everything you can to apply filters so that the prospects who arrive at the end of your funnel are very eager to do business with you. By fine-tuning ads and ad copy for specific groups of people, you should greatly improve the performance of your paid search campaign.

If you need some help better targeting your paid search campaign, contact Work Media at 888-299-4837 or email Info@WorkMedia.net.

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