You put a lot of work into getting people to your web site – search engine optimization, pay-per-click, content creation – but it doesn’t mean much if you are not able to convert traffic into customers. Following are a few tips for improving your conversions.
Make it easy for the visitor to convert
Make it very easy to do whatever it is you want your web site visitor to do. If you want her to fill out a form, make the form easy to find and don’t ask for too much information. This is another area where testing can help you find the best way to do things. For example, you could create two different landing pages with different forms, and then use pay-per-click ads to drive traffic to those two pages. Your analytics (discussed later) will then tell you which one converted better. You will then know with great confidence which of the two forms works better.
Get the visitor involved
You want to draw visitor into your web site and get him involved. Get them clicking, selecting and typing. Devices such as text boxes, radio buttons, check boxes and dropdown lists cause your visitors to interact with your web site. The more they interact, the more likely they are to engage in some kind of conversion event. Even if it’s simply getting their email address, that is far, far better than their leaving with no conversion event at all.
Tell the visitor exactly what to do
Don’t assume anything! Give your visitors specific instructions on how to go about ordering, subscribing, contacting you, or whatever action you want them to perform. If they need to click the big red button, tell them to click the big red button. And despite what you may have heard, there is nothing wrong with a link that says “Click here”. Research has shown that those types of links actually have higher click-through rates. Don’t worry about insulting your visitors’ intelligence. You won’t. It is much safer to design for the lowest common denominator – those with little web surfing experience who need specific, step-by-step instructions.
If you need some help converting your web site visitors into customers, contact Work Media at 888-299-4837 or info@workmedia.net.